AgentZap

AI phone receptionist for service businesses, with a page for spas and med spas
2.3/5 · How we score · Last checked Oct 1, 2026

Score breakdown

10 of 24 checks passed. The score counts what AgentZap publishes, not how well it performs.

2.3/5
Pricing transparency5.0
Terms and commitment3.0
Med spa fit2.0
Proof and track record0.0
Support and onboarding0.0
Show all 24 checks
Pricing transparency · 5/5
  • ✓Publishes a pricesource
  • ✓States how it chargessource
  • ✓States setup or onboarding feessource
  • ✓States extra costs such as add-ons or ad spendsource
  • ✓Lists what each plan or package includessource
Terms and commitment · 3/5
  • ✓States the minimum termsource
  • ✓Offers month to monthsource
  • ✓Publishes cancellation or return termssource
  • –Offers a free trial, demo, audit or consultationnot found
  • –States how you get your data outnot found
Med spa fit · 2/5
  • ✓Has a page for this industrysource
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
  • ✓States that it supports HIPAA compliance or offers a BAAsource
Proof and track record · 0/5
  • –Publishes a case study with a stated resultnot found
  • –Names its leadership or teamnot found
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 0/4
  • –Lists how to reach supportnot found
  • –States support hoursnot found
  • –Describes onboardingnot found
  • –Has a public help center or documentationnot found

In one line

Publishes plan prices, overage rates, its setup fee, cancellation and refund terms and a BAA statement; named med spa clients and support contacts were not found.

About AgentZap

AgentZap is an AI receptionist for service businesses. The pricing page lists three plans with a monthly allowance of minutes, a per-minute overage rate and a one-time training and setup fee, plus a fully managed option on a six-month term.

The terms describe a 30-day money-back guarantee for new subscribers and say a subscription can be cancelled at any time, effective at the end of the billing period, while one-time fees are non-refundable. The HIPAA page says calls are answered under a signed Business Associate Agreement.

Who it is for

A spa or med spa that wants an AI phone receptionist on a published per-minute plan and uses Mindbody, Booker or Zenoti.

Pricing

Starter150 minutes included · $0.85/min overage · 24/7 call answering · Appointment scheduling
$109/mo
Professional450 minutes included · $0.75/min overage · Setup fee waived on a 6-month term
$295/mo
Business1,500 minutes included · $0.70/min overage
$899/mo
EnterpriseEverything in Business · Dedicated account manager · SLA guarantee
Custom
Setup fee
$499 one-time training and setup fee source
Extra costs
Overage from $0.70 to $0.85 per minute depending on plan source
Minimum term
No contract on standard plans; the managed option runs on a 6-month term source
Cancellation
Cancel at any time, effective at the end of the billing period; 30-day money-back guarantee for new subscribers; one-time fees are non-refundable source

Prices as published on Oct 1, 2026. Confirm current rates with AgentZap.

Services

AI phone receptionistAppointment schedulingLead qualificationFully managed build and run option

Key features

24/7 call answeringCall recording and transcriptsAppointment schedulingLead qualification

Integrations

MindbodyBookerZenoti

What it publishes and what it doesn't

On its website

  • ✓ Publishes a price
  • ✓ States how it charges
  • ✓ States setup or onboarding fees
  • ✓ States extra costs such as add-ons or ad spend
  • ✓ Lists what each plan or package includes
  • ✓ States the minimum term
  • ✓ Offers month to month
  • ✓ Publishes cancellation or return terms
  • ✓ Has a page for this industry
  • ✓ States that it supports HIPAA compliance or offers a BAA

Not found on its website

  • – Offers a free trial, demo, audit or consultation
  • – States how you get your data out
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – Publishes a case study with a stated result
  • – Names its leadership or team
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients
  • – Lists how to reach support
  • – States support hours
  • – Describes onboarding
  • – Has a public help center or documentation

Sources

Every fact on this page was read on these pages on the date shown.

  1. agentzap.ai/company
  2. agentzap.ai/industries/spa
  3. agentzap.ai/pricing
  4. agentzap.ai/terms
  5. agentzap.ai/hipaa

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