Booker

Scheduling, point of sale and marketing software for spas and salons, part of Playlist
1.9/5 · How we score · Last checked Oct 1, 2026

Score breakdown

9 of 24 checks passed. The score counts what Booker publishes, not how well it performs.

1.9/5
Pricing transparency3.0
Terms and commitment1.0
Med spa fit0.0
Proof and track record1.0
Support and onboarding5.0
Show all 24 checks
Pricing transparency · 3/5
  • ✓Publishes a pricesource
  • ✓States how it chargessource
  • –States setup or onboarding feesnot found
  • –States extra costs such as add-ons or ad spendnot found
  • ✓Lists what each plan or package includessource
Terms and commitment · 1/5
  • –States the minimum termnot found
  • –Offers month to monthnot found
  • –Publishes cancellation or return termsnot found
  • ✓Offers a free trial, demo, audit or consultationsource
  • –States how you get your data outnot found
Med spa fit · 0/5
  • –Has a page for this industrynot found
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
  • –States that it supports HIPAA compliance or offers a BAAnot found
Proof and track record · 1/5
  • –Publishes a case study with a stated resultnot found
  • –Names its leadership or teamnot found
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • ✓Names clientssource
Support and onboarding · 4/4
  • ✓Lists how to reach supportsource
  • ✓States support hourssource
  • ✓Describes onboardingsource
  • ✓Has a public help center or documentationsource

In one line

Publishes one starting price and what each plan includes, and describes its support; per-plan prices, contract terms and cancellation terms are not published, and the site has no med spa page.

About Booker

Booker sells online scheduling, service deposits, packages and memberships, point of sale, inventory tracking and email and text marketing. The pricing page gives a single starting price and lists the features of three plans, each priced through a sales conversation.

The company page says Booker is part of Playlist alongside Mindbody and ClassPass. The site addresses spas and salons and does not mention med spas.

Who it is for

A day spa or multi-location spa brand that sells packages and memberships and wants a listing on the Mindbody consumer app.

Pricing

StarterUp to 3,000 text notifications and reminders · Intake process · Business website · Limited staff profiles
Let's talk
AccelerateUnlimited active staff profiles · Smart contact lists · Email templates · Client rewards
Let's talk
UltimateAutomated email and text marketing · Unlimited 2-way text · Review prompts · Referral tracking
Let's talk
Setup fee
Not published
Extra costs
Not published
Minimum term
Not published
Cancellation
Not published

Prices as published on Oct 1, 2026. Confirm current rates with Booker.

Services

Online schedulingPoint of sale and paymentsClient managementEmail and text marketingStaff managementReporting

Key features

Service deposits and cancellation feesPackages and membershipsCouples and group bookingsService add-onsInventory trackingListing on the Mindbody app

What it publishes and what it doesn't

On its website

  • ✓ Publishes a price
  • ✓ States how it charges
  • ✓ Lists what each plan or package includes
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ Names clients
  • ✓ Lists how to reach support
  • ✓ States support hours
  • ✓ Describes onboarding
  • ✓ Has a public help center or documentation

Not found on its website

  • – States setup or onboarding fees
  • – States extra costs such as add-ons or ad spend
  • – States the minimum term
  • – Offers month to month
  • – Publishes cancellation or return terms
  • – States how you get your data out
  • – Has a page for this industry
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – States that it supports HIPAA compliance or offers a BAA
  • – Publishes a case study with a stated result
  • – Names its leadership or team
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews

Sources

Every fact on this page was read on these pages on the date shown.

  1. booker.com/company/contact-us
  2. booker.com/pricing
  3. booker.com/company
  4. booker.com/spa-software

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