Fresha

Booking, point of sale and consumer marketplace for beauty, wellness and med spa businesses
3.6/5 · How we score · Last checked Oct 1, 2026

Score breakdown

17 of 24 checks passed. The score counts what Fresha publishes, not how well it performs.

3.6/5
Pricing transparency4.0
Terms and commitment4.0
Med spa fit4.0
Proof and track record1.0
Support and onboarding5.0
Show all 24 checks
Pricing transparency · 4/5
  • ✓Publishes a pricesource
  • ✓States how it chargessource
  • –States setup or onboarding feesnot found
  • ✓States extra costs such as add-ons or ad spendsource
  • ✓Lists what each plan or package includessource
Terms and commitment · 4/5
  • ✓States the minimum termsource
  • ✓Offers month to monthsource
  • ✓Publishes cancellation or return termssource
  • ✓Offers a free trial, demo, audit or consultationsource
  • –States how you get your data outnot found
Med spa fit · 4/5
  • ✓Has a page for this industrysource
  • –Names this industry as its only or a core marketnot found
  • ✓Shows a named client or case study in this industrysource
  • ✓Lists services or features built for this industrysource
  • ✓States that it supports HIPAA compliance or offers a BAAsource
Proof and track record · 1/5
  • –Publishes a case study with a stated resultnot found
  • –Names its leadership or teamnot found
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • ✓Names clientssource
Support and onboarding · 4/4
  • ✓Lists how to reach supportsource
  • ✓States support hourssource
  • ✓Describes onboardingsource
  • ✓Has a public help center or documentationsource

In one line

Publishes its subscription prices, processing rates, marketplace commission, trial and no-contract terms, and describes its med spa platform as HIPAA-compliant; no founding year, named team or case study with a stated result is published on the pages read.

About Fresha

Fresha sells calendar and appointment scheduling, point of sale, memberships, packages, consultation forms and marketing tools. The pricing page lists a plan for one-person businesses, a plan priced per team member, custom Enterprise rates and each payment processing rate.

The med spa page lists the clinic types it serves, such as aesthetic clinics and laser and skin clinics, and mentions consent forms and medical notes. Its FAQ says there is no minimum commitment and that the company helps migrate data from a previous system.

Who it is for

A med spa of any size, from a solo injector to a multi-provider clinic, that wants per-team-member pricing and new clients from a marketplace.

Pricing

IndependentSingle calendar column · 100 free messages · 50 free marketing emails · Email and chat support
$19.95/mo
TeamMultiple calendar columns · 100 free messages per team member · 50 free marketing emails per team member · Phone, chat and email support
$14.95 per team member/mo
EnterpriseFor high-volume businesses with over 20 team members
Custom rates
Setup fee
Not published
Extra costs
Online payments 2.79% + $0.20; in-person 2.29% + $0.20; 20% one-time commission on new marketplace clients; terminals from $139 source
Minimum term
No minimum commitment or long-term contract source
Cancellation
The monthly subscription can be cancelled at any time source

Prices as published on Oct 1, 2026. Confirm current rates with Fresha.

Services

Calendar and appointment schedulingPoint of sale and paymentsClient managementMarketing toolsMarketplace listingRetail and inventory

Key features

Memberships and packagesGift cardsConsultation formsUpfront payments, no-show and cancellation feesWaitlistsMultiple business locations

Built for med spas

Consent forms and medical notesClient records for injectables and skin treatmentsPackage tracking and progress logs for body contouringPatch tests

Integrations

GoogleInstagramFacebookKlarna

What it publishes and what it doesn't

On its website

  • ✓ Publishes a price
  • ✓ States how it charges
  • ✓ States extra costs such as add-ons or ad spend
  • ✓ Lists what each plan or package includes
  • ✓ States the minimum term
  • ✓ Offers month to month
  • ✓ Publishes cancellation or return terms
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ Has a page for this industry
  • ✓ Shows a named client or case study in this industry
  • ✓ Lists services or features built for this industry
  • ✓ States that it supports HIPAA compliance or offers a BAA
  • ✓ Names clients
  • ✓ Lists how to reach support
  • ✓ States support hours
  • ✓ Describes onboarding
  • ✓ Has a public help center or documentation

Not found on its website

  • – States setup or onboarding fees
  • – States how you get your data out
  • – Names this industry as its only or a core market
  • – Publishes a case study with a stated result
  • – Names its leadership or team
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews

Sources

Every fact on this page was read on these pages on the date shown.

  1. fresha.com/for-business/medspa
  2. fresha.com/pricing

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