Zenoti
Score breakdown
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In one line
Publishes its terms of service, renewal and notice periods, support line and a HIPAA statement, but no prices: every plan on the pricing page is quote only.
About Zenoti
Zenoti is a business platform for salons, spas, medspas, fitness centers and barbershops. The medspa pages describe charting, injectable tracking by lot number, before and after photo management, digital consent and e-prescribing alongside booking, payments, memberships and marketing.
The pricing page shows plan names with a quote button and no prices. The terms and conditions describe a non-refundable setup fee per center, an initial term set in the order form, automatic one-year renewals and a notice period to end the agreement.
Who it is for
A growing medspa, from a single location to an enterprise franchise, that is willing to go through a sales quote.
Pricing
- Zenoti OSAppointment book · Employee management · Workflows from booking to payroll
- Quote only
- AI PlusAI agents · Dedicated Customer Success Manager · Priority assistance backed by SLAs
- Quote only
- Setup fee
- One-time non-refundable setup fee per center; amount not published source
- Extra costs
- Voice, SMS and messaging are billed on usage; extra photo and file storage is USD 10 per month per 5GB source
- Minimum term
- Initial term set in the order form, then automatic one-year renewals source
- Cancellation
- Either party may end the agreement at the end of the initial or a renewal term with at least 60 days notice; setup fees are non-refundable source
Prices as published on Oct 1, 2026. Confirm current rates with Zenoti.
Services
Key features
Built for med spas
What it publishes and what it doesn't
On its website
- ✓ States how it charges
- ✓ States setup or onboarding fees
- ✓ States extra costs such as add-ons or ad spend
- ✓ Lists what each plan or package includes
- ✓ States the minimum term
- ✓ Publishes cancellation or return terms
- ✓ Offers a free trial, demo, audit or consultation
- ✓ Has a page for this industry
- ✓ Names this industry as its only or a core market
- ✓ Shows a named client or case study in this industry
- ✓ Lists services or features built for this industry
- ✓ States that it supports HIPAA compliance or offers a BAA
- ✓ Names its leadership or team
- ✓ Publishes its founding year
- ✓ Lists how to reach support
- ✓ States support hours
- ✓ Describes onboarding
- ✓ Has a public help center or documentation
Not found on its website
- – Publishes a price
- – Offers month to month
- – States how you get your data out
- – Publishes a case study with a stated result
- – Has a third-party review profile with 10 or more reviews
- – Names clients
Sources
Every fact on this page was read on these pages on the date shown.
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