Pabau

Practice management software for clinics and medical spas, priced per user by team size
4.0/5 · How we score · Nearly 40 countries across six continents · Last checked Oct 1, 2026

Score breakdown

19 of 24 checks passed. The score counts what Pabau publishes, not how well it performs.

4.0/5
Pricing transparency4.0
Terms and commitment4.0
Med spa fit5.0
Proof and track record2.0
Support and onboarding5.0
Show all 24 checks
Pricing transparency · 4/5
  • ✓Publishes a pricesource
  • ✓States how it chargessource
  • –States setup or onboarding feesnot found
  • ✓States extra costs such as add-ons or ad spendsource
  • ✓Lists what each plan or package includessource
Terms and commitment · 4/5
  • ✓States the minimum termsource
  • ✓Offers month to monthsource
  • ✓Publishes cancellation or return termssource
  • ✓Offers a free trial, demo, audit or consultationsource
  • –States how you get your data outnot found
Med spa fit · 5/5
  • ✓Has a page for this industrysource
  • ✓Names this industry as its only or a core marketsource
  • ✓Shows a named client or case study in this industrysource
  • ✓Lists services or features built for this industrysource
  • ✓States that it supports HIPAA compliance or offers a BAAsource
Proof and track record · 2/5
  • –Publishes a case study with a stated resultnot found
  • ✓Names its leadership or teamsource
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • ✓Names clientssource
Support and onboarding · 4/4
  • ✓Lists how to reach supportsource
  • ✓States support hourssource
  • ✓Describes onboardingsource
  • ✓Has a public help center or documentationsource

In one line

Publishes its plan structure, contract options, refund guarantee and support lines in detail; the pricing page shows plan tiers by user count, and prices for larger teams are confirmed on a demo call.

About Pabau

Pabau is practice management software for clinics and medical spas. Its pricing page describes a per-user model with plans named by team size, and every plan includes the full platform. Pricing depends on location and number of users.

The terms describe a monthly subscription on a rolling contract with a notice period, discounts for prepaid longer terms, and a satisfaction guarantee for new customers after which prepaid fees are non-refundable. The support center lists live chat, tickets, WhatsApp and phone lines.

Who it is for

A clinic or medical spa of any team size, from a single user to a multi-location group, that is comfortable confirming its price on a demo call.

Pricing

Solo1 user · Unlimited patients
Varies by location
Team2-3 users · Unlimited patients
By demo
Medium4-5 users · Unlimited patients
By demo
Group6-15 users · Unlimited patients
By demo
Enterprise16+ users · Unlimited patients · Multi-location supported
By demo
Setup fee
Not published
Extra costs
Optional add-ons; Engage Plus is priced per location; setup, training and data migration fees are non-refundable source
Minimum term
30-day rolling contract on the monthly subscription; prepaid 12, 24 or 36-month terms are discounted source
Cancellation
Monthly: 30-day notice to cancel. New customers may cancel within 30 days of payment for a full refund; after that prepaid fees are non-refundable source

Prices as published on Oct 1, 2026. Confirm current rates with Pabau.

Services

Scheduling and online bookingPatient portal and digital recordsForms, documents and photosPayments, POS and invoicingPackages and membershipsMarketing tools and automationInventory managementReportingLead management

Built for med spas

Before and after photosImage markup and injection plottingCustomizable consent formsInjectables consent form

Integrations

XeroStripeZapierMakeGoogle CalendarOutlook Calendar

What it publishes and what it doesn't

On its website

  • ✓ Publishes a price
  • ✓ States how it charges
  • ✓ States extra costs such as add-ons or ad spend
  • ✓ Lists what each plan or package includes
  • ✓ States the minimum term
  • ✓ Offers month to month
  • ✓ Publishes cancellation or return terms
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ Has a page for this industry
  • ✓ Names this industry as its only or a core market
  • ✓ Shows a named client or case study in this industry
  • ✓ Lists services or features built for this industry
  • ✓ States that it supports HIPAA compliance or offers a BAA
  • ✓ Names its leadership or team
  • ✓ Names clients
  • ✓ Lists how to reach support
  • ✓ States support hours
  • ✓ Describes onboarding
  • ✓ Has a public help center or documentation

Not found on its website

  • – States setup or onboarding fees
  • – States how you get your data out
  • – Publishes a case study with a stated result
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews

Sources

Every fact on this page was read on these pages on the date shown.

  1. pabau.com/about
  2. pabau.com/pricing
  3. pabau.com
  4. pabau.com/software/medspa-patient-management
  5. pabau.com/terms-of-use
  6. pabau.com/case-studies/bank-medispa
  7. pabau.com/integrations
  8. pabau.com/support-center
  9. pabau.com/security

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