WellnessLiving

Booking, payments and marketing platform for fitness, wellness and med spa businesses
3.0/5 · How we score · Last checked Oct 1, 2026

Score breakdown

14 of 24 checks passed. The score counts what WellnessLiving publishes, not how well it performs.

3.0/5
Pricing transparency4.0
Terms and commitment2.0
Med spa fit4.0
Proof and track record2.0
Support and onboarding2.5
Show all 24 checks
Pricing transparency · 4/5
  • ✓Publishes a pricesource
  • ✓States how it chargessource
  • ✓States setup or onboarding feessource
  • –States extra costs such as add-ons or ad spendnot found
  • ✓Lists what each plan or package includessource
Terms and commitment · 2/5
  • –States the minimum termnot found
  • –Offers month to monthnot found
  • –Publishes cancellation or return termsnot found
  • ✓Offers a free trial, demo, audit or consultationsource
  • ✓States how you get your data outsource
Med spa fit · 4/5
  • ✓Has a page for this industrysource
  • –Names this industry as its only or a core marketnot found
  • ✓Shows a named client or case study in this industrysource
  • ✓Lists services or features built for this industrysource
  • ✓States that it supports HIPAA compliance or offers a BAAsource
Proof and track record · 2/5
  • ✓Publishes a case study with a stated resultsource
  • –Names its leadership or teamnot found
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • ✓Names clientssource
Support and onboarding · 2/4
  • ✓Lists how to reach supportsource
  • –States support hoursnot found
  • ✓Describes onboardingsource
  • –Has a public help center or documentationnot found

In one line

Publishes its plan prices, what each plan includes and free setup and data migration, and names a med spa customer; contract length and cancellation terms are left to the order form.

About WellnessLiving

WellnessLiving sells class and appointment booking, point of sale and credit card processing, a client app, a staff app, rewards and email and text marketing. The pricing page lists three priced plans and an Enterprise plan by phone.

The med spa page describes intake and treatment forms, deposits at booking and consent forms it calls HIPAA- and PIPEDA-compliant. The terms of use refer fees and term to an order form and say a copy of business information is provided on request after termination.

Who it is for

A med spa, from a single boutique to a multi-location center, that wants booking, payments, intake forms and a client app from one vendor.

Pricing

StarterClasses and appointments booking · Client app · Staff app · POS and credit card processing · Email and SMS notifications · One staff member · Free data migration
$69/mo
BusinessUnlimited staff · Rewards and loyalty · Events scheduling · Email and text marketing · Lead management
$199/mo
BusinessProWhite label client app
$349/mo
EnterpriseParent/HQ account · Dedicated account manager · Multi-location reporting · Cross-location visits
Call
Setup fee
None; setup and data migration are free source
Extra costs
Not published
Minimum term
Not published
Cancellation
Not published

Prices as published on Oct 1, 2026. Confirm current rates with WellnessLiving.

Services

Class and appointment bookingPOS and credit card processingClient appStaff appEmail and text marketingRewards and loyalty

Key features

Deposits at bookingDigital waivers and contractsAI front desk for calls and chatLead managementMulti-location reporting

Built for med spas

Customizable intake and treatment formsWaivers and consent formsClient profiles with health forms, photos and treatment notesDeposits at the time of booking

What it publishes and what it doesn't

On its website

  • ✓ Publishes a price
  • ✓ States how it charges
  • ✓ States setup or onboarding fees
  • ✓ Lists what each plan or package includes
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ States how you get your data out
  • ✓ Has a page for this industry
  • ✓ Shows a named client or case study in this industry
  • ✓ Lists services or features built for this industry
  • ✓ States that it supports HIPAA compliance or offers a BAA
  • ✓ Publishes a case study with a stated result
  • ✓ Names clients
  • ✓ Lists how to reach support
  • ✓ Describes onboarding

Not found on its website

  • – States extra costs such as add-ons or ad spend
  • – States the minimum term
  • – Offers month to month
  • – Publishes cancellation or return terms
  • – Names this industry as its only or a core market
  • – Names its leadership or team
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews
  • – States support hours
  • – Has a public help center or documentation

Proof

Case study, as WellnessLiving states it: Advantage Personal Training (a fitness business): grew 395% after switching (source)

Sources

Every fact on this page was read on these pages on the date shown.

  1. wellnessliving.com/medical-spa/software
  2. wellnessliving.com/pricing
  3. wellnessliving.com/terms-of-use

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