SimplyBook.me

General online booking system with a booking website, payments and add-on custom features
3.2/5 · How we score · Businesses in 200+ countries · Last checked Oct 1, 2026

Score breakdown

15 of 24 checks passed. The score counts what SimplyBook.me publishes, not how well it performs.

3.2/5
Pricing transparency4.0
Terms and commitment5.0
Med spa fit1.0
Proof and track record2.0
Support and onboarding3.8
Show all 24 checks
Pricing transparency · 4/5
  • ✓Publishes a pricesource
  • ✓States how it chargessource
  • ✓States setup or onboarding feessource
  • –States extra costs such as add-ons or ad spendnot found
  • ✓Lists what each plan or package includessource
Terms and commitment · 5/5
  • ✓States the minimum termsource
  • ✓Offers month to monthsource
  • ✓Publishes cancellation or return termssource
  • ✓Offers a free trial, demo, audit or consultationsource
  • ✓States how you get your data outsource
Med spa fit · 1/5
  • –Has a page for this industrynot found
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
  • ✓States that it supports HIPAA compliance or offers a BAAsource
Proof and track record · 2/5
  • –Publishes a case study with a stated resultnot found
  • ✓Names its leadership or teamsource
  • ✓Publishes its founding yearsource
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 3/4
  • ✓Lists how to reach supportsource
  • ✓States support hourssource
  • –Describes onboardingnot found
  • ✓Has a public help center or documentationsource

In one line

Publishes its plans, prices, trial, cancellation terms, founding year and support hours; it has a spa salon page but no med spa page, and names no med spa clients.

About SimplyBook.me

SimplyBook.me sells a booking website and scheduling system with payments, deposits, a client app and optional custom features. Its pricing page lists a free plan, three paid plans priced by bookings and providers, and a custom Enterprise plan.

The about page gives the founding year, the headquarters and first names of the leadership. The site says HIPAA features are available from the Standard plan and that compliance remains the customer's responsibility.

Who it is for

A spa or clinic that wants a configurable booking website with tiered pricing by booking volume, and that can set up HIPAA features itself if it needs them.

Pricing

Free50 bookings · 1 custom feature · 1 provider · Booking website · Admin App
$0
Basic100 bookings · 3 custom features · 5 providers · Client App · Payments, deposits and tips · Sales (POS)
$13.9/mo, or $11.9/mo billed annually
Standard500 bookings · 8 custom features · 15 providers · Branded Client App · HIPAA · SAML SSO
$29.9/mo, or $24.9/mo billed annually
Premium2000 bookings · Unlimited custom features · 30 providers · Refunds, payment links and vaulted cards · QuickBooks, FreshBooks and Xero integrations
$59.9/mo, or $49.9/mo billed annually
EnterpriseMulti-location access · Account Manager · White Label · Select data location
Custom
Setup fee
None required; an optional Full Setup service is $499 one time source
Extra costs
Not published
Minimum term
No contract; pay monthly or annually source
Cancellation
A paid subscription can be cancelled at any time; purchases are final and non-refundable except at the company's discretion source

Prices as published on Oct 1, 2026. Confirm current rates with SimplyBook.me.

Services

Booking website and widgetSchedulingPayments, deposits and tipsClient appPoint of sale

Key features

Recurring appointmentsMemberships, packages and gift cardsIntake formsWaiting listMulti-location access on Enterprise

Integrations

StripePayPalQuickBooksFreshBooksXeroFacebookInstagram

What it publishes and what it doesn't

On its website

  • ✓ Publishes a price
  • ✓ States how it charges
  • ✓ States setup or onboarding fees
  • ✓ Lists what each plan or package includes
  • ✓ States the minimum term
  • ✓ Offers month to month
  • ✓ Publishes cancellation or return terms
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ States how you get your data out
  • ✓ States that it supports HIPAA compliance or offers a BAA
  • ✓ Names its leadership or team
  • ✓ Publishes its founding year
  • ✓ Lists how to reach support
  • ✓ States support hours
  • ✓ Has a public help center or documentation

Not found on its website

  • – States extra costs such as add-ons or ad spend
  • – Has a page for this industry
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – Publishes a case study with a stated result
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients
  • – Describes onboarding

Sources

Every fact on this page was read on these pages on the date shown.

  1. simplybook.me/en/about-us
  2. simplybook.me/en/scheduling-system-for-hair-and-beauty-services/online-booking-system-for-spa
  3. simplybook.me/en/pricing
  4. simplybook.me/en/full-setup-help
  5. simplybook.me/en/faq
  6. simplybook.me/en/terms-and-conditions
  7. simplybook.me/en/booking-system-features
  8. simplybook.me/en
  9. simplybook.me/en/live-chat-support

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