Recura

AI receptionist, lead follow-up and web chat for med spas, part of PatientNow
1.6/5 · How we score · Last checked Oct 1, 2026

Score breakdown

8 of 24 checks passed. The score counts what Recura publishes, not how well it performs.

1.6/5
Pricing transparency0.0
Terms and commitment1.0
Med spa fit5.0
Proof and track record1.0
Support and onboarding1.3
Show all 24 checks
Pricing transparency · 0/5
  • –Publishes a pricenot found
  • –States how it chargesnot found
  • –States setup or onboarding feesnot found
  • –States extra costs such as add-ons or ad spendnot found
  • –Lists what each plan or package includesnot found
Terms and commitment · 1/5
  • –States the minimum termnot found
  • –Offers month to monthnot found
  • –Publishes cancellation or return termsnot found
  • ✓Offers a free trial, demo, audit or consultationsource
  • –States how you get your data outnot found
Med spa fit · 5/5
  • ✓Has a page for this industrysource
  • ✓Names this industry as its only or a core marketsource
  • ✓Shows a named client or case study in this industrysource
  • ✓Lists services or features built for this industrysource
  • ✓States that it supports HIPAA compliance or offers a BAAsource
Proof and track record · 1/5
  • –Publishes a case study with a stated resultnot found
  • –Names its leadership or teamnot found
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • ✓Names clientssource
Support and onboarding · 1/4
  • –Lists how to reach supportnot found
  • –States support hoursnot found
  • ✓Describes onboardingsource
  • –Has a public help center or documentationnot found

In one line

Publishes what its three AI agents do and a HIPAA statement, but no prices, contract terms, cancellation terms or support contacts.

About Recura

Recura describes three AI agents: a receptionist that answers calls and texts, a sales director that follows up with leads and reactivates past patients, and a web chat coordinator. The FAQ says agents are trained during onboarding on a practice's treatments, pricing and brand voice.

The pricing page describes packages but shows no prices in the saved page. The site states that Recura is part of the PatientNow family and links to PatientNow's agreement for its terms of service. Customer quotes are shown on a growth stories page, without stated results.

Who it is for

A med spa or aesthetic practice that wants calls, texts and web chats answered and old leads followed up automatically, especially one already using PatientNow.

Pricing

Recura does not publish prices on its website.

Setup fee
Not published
Extra costs
Not published
Minimum term
Not published
Cancellation
Not published

Prices as published on Oct 1, 2026. Confirm current rates with Recura.

Services

AI receptionistAI sales director (lead follow-up and reactivation)AI webchat coordinator

Key features

Answers calls and texts in real time, including evenings and weekendsBooks, reschedules and confirms appointmentsLead follow-up by text and phoneReactivation of past patients, no-shows and cold leadsMultilingual support

Built for med spas

Reactivation outreach for repeat treatments and touch-upsTrained on treatment offerings, pricing ranges, promos and policiesIntegration with the PatientNow platform

Integrations

PatientNow

What it publishes and what it doesn't

On its website

  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ Has a page for this industry
  • ✓ Names this industry as its only or a core market
  • ✓ Shows a named client or case study in this industry
  • ✓ Lists services or features built for this industry
  • ✓ States that it supports HIPAA compliance or offers a BAA
  • ✓ Names clients
  • ✓ Describes onboarding

Not found on its website

  • – Publishes a price
  • – States how it charges
  • – States setup or onboarding fees
  • – States extra costs such as add-ons or ad spend
  • – Lists what each plan or package includes
  • – States the minimum term
  • – Offers month to month
  • – Publishes cancellation or return terms
  • – States how you get your data out
  • – Publishes a case study with a stated result
  • – Names its leadership or team
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews
  • – Lists how to reach support
  • – States support hours
  • – Has a public help center or documentation

Sources

Every fact on this page was read on these pages on the date shown.

  1. recura.ai/company/about
  2. recura.ai
  3. recura.ai/growth-stories
  4. recura.ai/platform/faqs

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