MedReception AI
Score breakdown
15 of 24 checks passed. The score counts what MedReception AI publishes, not how well it performs.
Show all 24 checks
- –Publishes a case study with a stated resultnot found
- ✓Names its leadership or teamsource
- –Publishes its founding yearnot found
- –Has a third-party review profile with 10 or more reviewsnot found
- –Names clientsnot found
In one line
Publishes plan prices, per-minute overage rates, month-to-month terms, a refund policy and its BAA process; client case studies with results and third-party reviews are not published.
About MedReception AI
MedReception AI sells an AI receptionist for medical practices. Managed plans include setup and configuration by the vendor and a monthly allowance of call minutes, with add-ons for after-hours coverage and voicemail. A lower-priced self-build option is also listed.
The home page states month-to-month billing, cancellation at any time and no setup fees. The terms say refunds are not provided for unused minutes. The site says it signs a BAA during implementation and names its founder, a practicing surgeon.
Who it is for
A med spa or medical practice that wants a managed AI phone receptionist with a signed BAA and month-to-month billing.
Pricing
- MedReception Studio (self-build)Same voice and workflow platform · Medical templates · Customer builds and maintains it
- $299/mo
- EssentialSetup and configuration by the vendor · 500 minutes of AI calls · Daytime service · Multilingual AI answering
- $495/mo
- ProfessionalEverything in Essential · 1,000 minutes of AI calls · After-hours coverage included · Voicemail summaries included
- $995/mo
- EliteEverything in Professional · 2,000 minutes of AI calls · After-hours services
- $1,495/mo
- Setup fee
- None source
- Extra costs
- Extra AI minutes at $1.25 each on Essential; after-hours and voicemail add-ons at $99/month each on Essential source
- Minimum term
- No contract; month-to-month source
- Cancellation
- Cancel anytime; no refunds for unused minutes, and no prorated refund on annual subscriptions unless agreed source
Prices as published on Oct 1, 2026. Confirm current rates with MedReception AI.
Services
Key features
Built for med spas
What it publishes and what it doesn't
On its website
- ✓ Publishes a price
- ✓ States how it charges
- ✓ States setup or onboarding fees
- ✓ States extra costs such as add-ons or ad spend
- ✓ Lists what each plan or package includes
- ✓ States the minimum term
- ✓ Offers month to month
- ✓ Publishes cancellation or return terms
- ✓ Offers a free trial, demo, audit or consultation
- ✓ Has a page for this industry
- ✓ Lists services or features built for this industry
- ✓ States that it supports HIPAA compliance or offers a BAA
- ✓ Names its leadership or team
- ✓ Lists how to reach support
- ✓ Describes onboarding
Not found on its website
- – States how you get your data out
- – Names this industry as its only or a core market
- – Shows a named client or case study in this industry
- – Publishes a case study with a stated result
- – Publishes its founding year
- – Has a third-party review profile with 10 or more reviews
- – Names clients
- – States support hours
- – Has a public help center or documentation
Sources
Every fact on this page was read on these pages on the date shown.
