Booksy

Booking app and consumer marketplace for beauty and wellness providers at one flat monthly price
2.6/5 · How we score · Last checked Oct 1, 2026

Score breakdown

12 of 24 checks passed. The score counts what Booksy publishes, not how well it performs.

2.6/5
Pricing transparency5.0
Terms and commitment4.0
Med spa fit0.0
Proof and track record0.0
Support and onboarding3.8
Show all 24 checks
Pricing transparency · 5/5
  • ✓Publishes a pricesource
  • ✓States how it chargessource
  • ✓States setup or onboarding feessource
  • ✓States extra costs such as add-ons or ad spendsource
  • ✓Lists what each plan or package includessource
Terms and commitment · 4/5
  • ✓States the minimum termsource
  • ✓Offers month to monthsource
  • ✓Publishes cancellation or return termssource
  • ✓Offers a free trial, demo, audit or consultationsource
  • –States how you get your data outnot found
Med spa fit · 0/5
  • –Has a page for this industrynot found
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
  • –States that it supports HIPAA compliance or offers a BAAnot found
Proof and track record · 0/5
  • –Publishes a case study with a stated resultnot found
  • –Names its leadership or teamnot found
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 3/4
  • ✓Lists how to reach supportsource
  • –States support hoursnot found
  • ✓Describes onboardingsource
  • ✓Has a public help center or documentationsource

In one line

Publishes its price, per-user fee, processing rates, trial length and cancel-anytime terms; it has a spa page but no med spa page, and no founding year or HIPAA statement.

About Booksy

Booksy sells online booking, calendar and client management, payments and marketing tools through one subscription, and lists its card processing rates on the pricing page. An optional Boost feature charges a one-time fee on a new client's first visit.

The site has a page for spas and does not mention med spas. The contact page gives a US address in Chicago and an email address for sales and support.

Who it is for

A spa or small beauty business that wants one flat price with every feature included and bookings from a consumer marketplace.

Pricing

BooksyUnlimited bookings · Confirmations and reminders · Email and text message marketing · Custom forms and liability waivers · Waitlists · Memberships and packages
$29.99/mo plus $20/mo per extra user
Setup fee
None stated; the pricing page says there are no hidden or extra fees source
Extra costs
Processing from 2.49% + $0.10 per transaction with the card reader; card readers from $53.10; optional Boost fee of 30% of a new client's first visit, up to $100 source
Minimum term
No commitment source
Cancellation
Cancel anytime source

Prices as published on Oct 1, 2026. Confirm current rates with Booksy.

Services

Online bookingClient and calendar managementIntegrated paymentsMarketing toolsStats and reportsConsumer marketplace listing

Key features

No-show protection and depositsMemberships and packagesOnline gift cardsCustom forms and liability waiversWaitlistsTap to Pay

Integrations

Reserve with GoogleStripe card readers

What it publishes and what it doesn't

On its website

  • ✓ Publishes a price
  • ✓ States how it charges
  • ✓ States setup or onboarding fees
  • ✓ States extra costs such as add-ons or ad spend
  • ✓ Lists what each plan or package includes
  • ✓ States the minimum term
  • ✓ Offers month to month
  • ✓ Publishes cancellation or return terms
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ Lists how to reach support
  • ✓ Describes onboarding
  • ✓ Has a public help center or documentation

Not found on its website

  • – States how you get your data out
  • – Has a page for this industry
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – States that it supports HIPAA compliance or offers a BAA
  • – Publishes a case study with a stated result
  • – Names its leadership or team
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients
  • – States support hours

Sources

Every fact on this page was read on these pages on the date shown.

  1. biz.booksy.com/en-us/contact
  2. biz.booksy.com/en-us/who-loves-us/spas
  3. biz.booksy.com/en-us/pricing

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