Acuity Scheduling

Name: Acuity Scheduling: pricing, terms and score
Item: Acuity Scheduling
Rating: 2.6

Online appointment scheduling software from Squarespace, with payments through third parties

2.6/5 · How we score · Last checked Oct 1, 2026

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Score breakdown

12 of 24 checks passed. The score counts what Acuity Scheduling publishes, not how well it performs.

2.6/5

Pricing transparency4.0

Terms and commitment4.0

Med spa fit1.0

Proof and track record1.0

Support and onboarding2.5

Show all 24 checks

Pricing transparency · 4/5

✓Publishes a pricesource
✓States how it chargessource
–States setup or onboarding feesnot found
✓States extra costs such as add-ons or ad spendsource
✓Lists what each plan or package includessource

Terms and commitment · 4/5

✓States the minimum termsource
✓Offers month to monthsource
✓Publishes cancellation or return termssource
✓Offers a free trial, demo, audit or consultationsource
–States how you get your data outnot found

Med spa fit · 1/5

–Has a page for this industrynot found
–Names this industry as its only or a core marketnot found
–Shows a named client or case study in this industrynot found
–Lists services or features built for this industrynot found
✓States that it supports HIPAA compliance or offers a BAAsource

Proof and track record · 1/5

–Publishes a case study with a stated resultnot found
–Names its leadership or teamnot found
✓Publishes its founding yearsource
–Has a third-party review profile with 10 or more reviewsnot found
–Names clientsnot found

Support and onboarding · 2/4

✓Lists how to reach supportsource
–States support hoursnot found
–Describes onboardingnot found
✓Has a public help center or documentationsource

In one line

Publishes its plans, prices, trial length and founding year, and says a BAA is available on its Premium plan; it has no med spa page and names no med spa client.

About Acuity Scheduling

Acuity Scheduling sells self-service booking, calendars, reminders, client forms and the sale of memberships, packages and gift certificates. The pricing page lists three plans by number of calendars, each with a free trial.

The about page says the product was founded in 2006 and is now a Squarespace company. Card payments run through outside processors, and the site says those processors set the transaction fees.

Who it is for

A solo provider or small practice that wants self-booking with intake forms and deposits and already has, or is willing to open, a Stripe, Square or PayPal account.

Pricing

Starter1 calendar · Payments via Stripe, Square, PayPal, Venmo · Email reminders · Custom client forms: $20/mo, or $16/mo billed annually
StandardUp to 6 calendars · Text reminders · Appointment waitlist · Sell memberships and packages · Sell gift certificates: $34/mo, or $27/mo billed annually
PremiumUp to 36 calendars · AI Booking Assistant · Sign BAA for HIPAA compliance: $61/mo, or $49/mo billed annually

Setup fee: Not published
Extra costs: Transaction fees are set by the payment processor used (Stripe, Square or PayPal) source
Minimum term: No minimum stated; the account can be cancelled at any time source
Cancellation: The account can be cancelled at any time and charges stop source

Prices as published on Oct 1, 2026. Confirm current rates with Acuity Scheduling.

Services

Online self-schedulingCalendarsEmail and text remindersClient intake formsPayments through third-party processors

Key features

Deposits or full prepayment at bookingMemberships and packagesGift certificatesAppointment waitlistAI Booking Assistant

Integrations

StripeSquarePayPalVenmo

What it publishes and what it doesn't

On its website

✓ Publishes a price
✓ States how it charges
✓ States extra costs such as add-ons or ad spend
✓ Lists what each plan or package includes
✓ States the minimum term
✓ Offers month to month
✓ Publishes cancellation or return terms
✓ Offers a free trial, demo, audit or consultation
✓ States that it supports HIPAA compliance or offers a BAA
✓ Publishes its founding year
✓ Lists how to reach support
✓ Has a public help center or documentation

Not found on its website

– States setup or onboarding fees
– States how you get your data out
– Has a page for this industry
– Names this industry as its only or a core market
– Shows a named client or case study in this industry
– Lists services or features built for this industry
– Publishes a case study with a stated result
– Names its leadership or team
– Has a third-party review profile with 10 or more reviews
– Names clients
– States support hours
– Describes onboarding

Sources

Every fact on this page was read on these pages on the date shown.