Swell
Score breakdown
12 of 24 checks passed. The score counts what Swell publishes, not how well it performs.
Show all 24 checks
- ✓Publishes a case study with a stated resultsource
- –Names its leadership or teamnot found
- –Publishes its founding yearnot found
- –Has a third-party review profile with 10 or more reviewsnot found
- –Names clientsnot found
In one line
Publishes its plan features, per-location pricing model, terms of service and a HIPAA statement, but no prices and no named med spa client.
About Swell
Swell sells reputation management, patient feedback surveys and employee feedback tools. Its site says products can be bought one at a time or bundled and are priced per location, and it lists what every option includes. No dollar amounts are shown.
The site has a med spa page and a plastic surgery page. The terms of service say the initial term is set in the order form and that fees are non-refundable. Case studies on the site name dental and orthopedic groups rather than med spas.
Who it is for
A med spa or aesthetic group with several locations that wants review requests triggered from its practice management system.
Pricing
- Every optionUnlimited users · 3000 monthly text messages · Unlimited email sends · Reporting · US-based phone, email and chat support · 30-minute setup and onboarding · EHR/PMS integration
- Not published
Prices as published on Oct 1, 2026. Confirm current rates with Swell.
Services
Key features
Built for med spas
Integrations
What it publishes and what it doesn't
On its website
- ✓ States how it charges
- ✓ Lists what each plan or package includes
- ✓ States the minimum term
- ✓ Publishes cancellation or return terms
- ✓ Offers a free trial, demo, audit or consultation
- ✓ Has a page for this industry
- ✓ Lists services or features built for this industry
- ✓ States that it supports HIPAA compliance or offers a BAA
- ✓ Publishes a case study with a stated result
- ✓ Lists how to reach support
- ✓ Describes onboarding
- ✓ Has a public help center or documentation
Not found on its website
- – Publishes a price
- – States setup or onboarding fees
- – States extra costs such as add-ons or ad spend
- – Offers month to month
- – States how you get your data out
- – Names this industry as its only or a core market
- – Shows a named client or case study in this industry
- – Names its leadership or team
- – Publishes its founding year
- – Has a third-party review profile with 10 or more reviews
- – Names clients
- – States support hours
Proof
Case study, as Swell states it: 222% more monthly reviews (Utah Orthopaedic Specialists case study) (source)
Sources
Every fact on this page was read on these pages on the date shown.
