Cloutly

Per-location review request and monitoring software with a free trial
2.7/5 · How we score · Last checked Oct 1, 2026

Score breakdown

13 of 24 checks passed. The score counts what Cloutly publishes, not how well it performs.

2.7/5
Pricing transparency3.0
Terms and commitment5.0
Med spa fit0.0
Proof and track record2.0
Support and onboarding3.8
Show all 24 checks
Pricing transparency · 3/5
  • –Publishes a pricenot found
  • ✓States how it chargessource
  • –States setup or onboarding feesnot found
  • ✓States extra costs such as add-ons or ad spendsource
  • ✓Lists what each plan or package includessource
Terms and commitment · 5/5
  • ✓States the minimum termsource
  • ✓Offers month to monthsource
  • ✓Publishes cancellation or return termssource
  • ✓Offers a free trial, demo, audit or consultationsource
  • ✓States how you get your data outsource
Med spa fit · 0/5
  • –Has a page for this industrynot found
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
  • –States that it supports HIPAA compliance or offers a BAAnot found
Proof and track record · 2/5
  • ✓Publishes a case study with a stated resultsource
  • –Names its leadership or teamnot found
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • ✓Names clientssource
Support and onboarding · 3/4
  • ✓Lists how to reach supportsource
  • –States support hoursnot found
  • ✓Describes onboardingsource
  • ✓Has a public help center or documentationsource

In one line

Publishes its plans, what each includes, a free trial, cancellation and refund terms and data export terms; the plan prices load in the browser and could not be read from the saved page, and no med spa client is named.

About Cloutly

Cloutly sells review campaigns by text and email, QR codes, review widgets, monitoring across review sites and two-way texting. Plans are Starter, Essentials and Growth, charged per location, plus an Enterprise tier priced after a pilot.

The site offers 14 days free without a credit card. Its terms say monthly plans can be cancelled at any time, with a 30-day money-back guarantee for new self-serve customers, and that customer data can be exported as CSV. The pricing page says prices are in Australian dollars, with billing in US dollars outside Australia and the UK.

Who it is for

A single med spa or small group that wants self-serve review requests on a monthly plan it can cancel.

Pricing

StarterGoogle and Facebook reviews · 50 SMS credits a month · Website review display · Review QR codes · Auto-share reviews to social media
Not readable from the saved page
EssentialsEverything in Starter · 100 SMS credits a month · Connect and monitor 39 review sites · Two-way SMS messaging · Video testimonials
Not readable from the saved page
GrowthEverything in Essentials · 200 SMS credits a month · Competitor analysis · Staff leaderboard · Listings management · AI search visibility
Not readable from the saved page
EnterpriseMulti-venue roll-up and roles · Custom integrations · Founder-led support
Priced after a pilot
Setup fee
Not published
Extra costs
Extra SMS credits are sold as pay-as-you-go packs; GST is added at checkout source
Minimum term
One month on monthly plans; yearly plans are paid 12 months upfront source
Cancellation
Monthly plans can be cancelled at any time, effective at the end of the paid month; 30-day money-back guarantee for new self-serve customers source

Prices as published on Oct 1, 2026. Confirm current rates with Cloutly.

Services

Review request campaigns by text and emailReview monitoringReview widgetsTwo-way SMS messagingListings management

Key features

Review QR codes and review linksVideo testimonialsStaff leaderboardCompetitor analysisAI search visibility check

Integrations

39 review sites

What it publishes and what it doesn't

On its website

  • ✓ States how it charges
  • ✓ States extra costs such as add-ons or ad spend
  • ✓ Lists what each plan or package includes
  • ✓ States the minimum term
  • ✓ Offers month to month
  • ✓ Publishes cancellation or return terms
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ States how you get your data out
  • ✓ Publishes a case study with a stated result
  • ✓ Names clients
  • ✓ Lists how to reach support
  • ✓ Describes onboarding
  • ✓ Has a public help center or documentation

Not found on its website

  • – Publishes a price
  • – States setup or onboarding fees
  • – Has a page for this industry
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – States that it supports HIPAA compliance or offers a BAA
  • – Names its leadership or team
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews
  • – States support hours

Proof

Case study, as Cloutly states it: Swimart: more new reviews in the first 30 days than in the previous 12 months, across 70+ stores (source)

Sources

Every fact on this page was read on these pages on the date shown.

  1. cloutly.com
  2. cloutly.com/plans
  3. cloutly.com/terms-conditions

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