RepuGen

Patient review request and review management software for healthcare practices
2.7/5 · How we score · United States · Last checked Oct 1, 2026

Score breakdown

13 of 24 checks passed. The score counts what RepuGen publishes, not how well it performs.

2.7/5
Pricing transparency2.0
Terms and commitment5.0
Med spa fit1.0
Proof and track record4.0
Support and onboarding1.3
Show all 24 checks
Pricing transparency · 2/5
  • –Publishes a pricenot found
  • ✓States how it chargessource
  • –States setup or onboarding feesnot found
  • –States extra costs such as add-ons or ad spendnot found
  • ✓Lists what each plan or package includessource
Terms and commitment · 5/5
  • ✓States the minimum termsource
  • ✓Offers month to monthsource
  • ✓Publishes cancellation or return termssource
  • ✓Offers a free trial, demo, audit or consultationsource
  • ✓States how you get your data outsource
Med spa fit · 1/5
  • –Has a page for this industrynot found
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
  • ✓States that it supports HIPAA compliance or offers a BAAsource
Proof and track record · 4/5
  • ✓Publishes a case study with a stated resultsource
  • ✓Names its leadership or teamsource
  • ✓Publishes its founding yearsource
  • –Has a third-party review profile with 10 or more reviewsnot found
  • ✓Names clientssource
Support and onboarding · 1/4
  • ✓Lists how to reach supportsource
  • –States support hoursnot found
  • –Describes onboardingnot found
  • –Has a public help center or documentationnot found

In one line

Publishes its pricing model, plan names, a money-back guarantee and case studies with figures, but hides the actual rates behind a form and names no med spa or aesthetic client.

About RepuGen

RepuGen sells review request surveys, review tracking, reply drafting and listings management to healthcare practices. Its site says it has operated since 2016 and names Ajay Prasad as founder.

The pricing page lists three plans charged per provider per month, with the rates shown only after a form is completed. The site says no long-term contract is required and that all plans carry a 90-day money-back guarantee. It does not mention med spas or aesthetic practices by name.

Who it is for

A medical practice of any specialty that wants per-provider pricing and no long-term contract.

Pricing

EssentialsReview solicitation surveys · Negative review protection · AI review summaries and ReplyWize · Review management dashboard
Not published
GrowthReputation management plus visibility tools
Not published
RepuGenieFull suite
Not published
Setup fee
Not published
Extra costs
Not published
Minimum term
No long-term contract source
Cancellation
90-day money-back guarantee on all plans source

Prices as published on Oct 1, 2026. Confirm current rates with RepuGen.

Services

Patient review request surveysReview monitoring and managementAI review repliesListings managementTestimonials widget

Key features

Review solicitation surveysNegative review protectionAI review summariesReplyWize AI repliesReview management dashboard

Integrations

100+ EHR/EMR and practice management systems

What it publishes and what it doesn't

On its website

  • ✓ States how it charges
  • ✓ Lists what each plan or package includes
  • ✓ States the minimum term
  • ✓ Offers month to month
  • ✓ Publishes cancellation or return terms
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ States how you get your data out
  • ✓ States that it supports HIPAA compliance or offers a BAA
  • ✓ Publishes a case study with a stated result
  • ✓ Names its leadership or team
  • ✓ Publishes its founding year
  • ✓ Names clients
  • ✓ Lists how to reach support

Not found on its website

  • – Publishes a price
  • – States setup or onboarding fees
  • – States extra costs such as add-ons or ad spend
  • – Has a page for this industry
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – Has a third-party review profile with 10 or more reviews
  • – States support hours
  • – Describes onboarding
  • – Has a public help center or documentation

Proof

Case study, as RepuGen states it: MemorialCare Medical Group: 2,140% growth in patient reviews and 23% growth in star ratings (source)

Sources

Every fact on this page was read on these pages on the date shown.

  1. repugen.com
  2. repugen.com/contact
  3. repugen.com/about-us
  4. repugen.com/pricing
  5. repugen.com/terms-of-use
  6. repugen.com/client-results/memorialcare-medical-group

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