GatherUp

Review request, monitoring and listings software for small and multi-location businesses
3.0/5 · How we score · Last checked Oct 1, 2026

Score breakdown

14 of 24 checks passed. The score counts what GatherUp publishes, not how well it performs.

3.0/5
Pricing transparency4.0
Terms and commitment5.0
Med spa fit0.0
Proof and track record2.0
Support and onboarding3.8
Show all 24 checks
Pricing transparency · 4/5
  • ✓Publishes a pricesource
  • ✓States how it chargessource
  • ✓States setup or onboarding feessource
  • –States extra costs such as add-ons or ad spendnot found
  • ✓Lists what each plan or package includessource
Terms and commitment · 5/5
  • ✓States the minimum termsource
  • ✓Offers month to monthsource
  • ✓Publishes cancellation or return termssource
  • ✓Offers a free trial, demo, audit or consultationsource
  • ✓States how you get your data outsource
Med spa fit · 0/5
  • –Has a page for this industrynot found
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
  • –States that it supports HIPAA compliance or offers a BAAnot found
Proof and track record · 2/5
  • –Publishes a case study with a stated resultnot found
  • ✓Names its leadership or teamsource
  • ✓Publishes its founding yearsource
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 3/4
  • ✓Lists how to reach supportsource
  • –States support hoursnot found
  • ✓Describes onboardingsource
  • ✓Has a public help center or documentationsource

In one line

Publishes its prices, a free trial, a no-contract statement, data export terms and its founders, but has no med spa page, no named aesthetic client and no HIPAA compliance statement.

About GatherUp

GatherUp sells a Small Business plan for one location, a Multi Location plan priced per location and an Agency plan by quote. The site says the company was founded in 2013 and names its three founders.

The FAQ says there are no contracts or termination fees, that accounts are billed monthly and can be cancelled at any time, and that customers and reviews can be exported at any time. Healthcare is listed among the industries served, but med spas are not named. The terms of use place responsibility for HIPAA-permissible use of the reply tools on the customer.

Who it is for

A med spa that wants published per-location pricing, monthly billing and the ability to export its reviews.

Pricing

Small Business1 location
$99/mo
Multi Location2-10 locations and up
$60/mo per location
AgencyWhite label reputation management software for clients
Quote
Setup fee
FAQ says there are no hidden fees source
Extra costs
Not published
Minimum term
No contract source
Cancellation
Billed monthly; cancel at any time with no termination fee source

Prices as published on Oct 1, 2026. Confirm current rates with GatherUp.

Services

Review collectionReview monitoringAuto reply templatesListings managementWebChat widgetReview DefensePerformance reporting

Integrations

CRM, POS and other customer contact software

What it publishes and what it doesn't

On its website

  • ✓ Publishes a price
  • ✓ States how it charges
  • ✓ States setup or onboarding fees
  • ✓ Lists what each plan or package includes
  • ✓ States the minimum term
  • ✓ Offers month to month
  • ✓ Publishes cancellation or return terms
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ States how you get your data out
  • ✓ Names its leadership or team
  • ✓ Publishes its founding year
  • ✓ Lists how to reach support
  • ✓ Describes onboarding
  • ✓ Has a public help center or documentation

Not found on its website

  • – States extra costs such as add-ons or ad spend
  • – Has a page for this industry
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – States that it supports HIPAA compliance or offers a BAA
  • – Publishes a case study with a stated result
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients
  • – States support hours

Sources

Every fact on this page was read on these pages on the date shown.

  1. gatherup.com/terms-of-use
  2. gatherup.com/about
  3. gatherup.com/pricing
  4. gatherup.com/faq
  5. gatherup.com

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