PatientGain

Managed healthcare marketing platform with a leads funnel CRM, communication apps and websites
2.4/5 · How we score · Last checked Oct 1, 2026

Score breakdown

11 of 24 checks passed. The score counts what PatientGain publishes, not how well it performs.

2.4/5
Pricing transparency5.0
Terms and commitment3.0
Med spa fit2.0
Proof and track record0.0
Support and onboarding1.3
Show all 24 checks
Pricing transparency · 5/5
  • ✓Publishes a pricesource
  • ✓States how it chargessource
  • ✓States setup or onboarding feessource
  • ✓States extra costs such as add-ons or ad spendsource
  • ✓Lists what each plan or package includessource
Terms and commitment · 3/5
  • ✓States the minimum termsource
  • ✓Offers month to monthsource
  • –Publishes cancellation or return termsnot found
  • ✓Offers a free trial, demo, audit or consultationsource
  • –States how you get your data outnot found
Med spa fit · 2/5
  • ✓Has a page for this industrysource
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
  • ✓States that it supports HIPAA compliance or offers a BAAsource
Proof and track record · 0/5
  • –Publishes a case study with a stated resultnot found
  • –Names its leadership or teamnot found
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 1/4
  • ✓Lists how to reach supportsource
  • –States support hoursnot found
  • –Describes onboardingnot found
  • –Has a public help center or documentationnot found

In one line

Publishes plan prices, the choice between a 12-month contract and month-to-month with a setup fee, and a BAA; no cancellation or refund terms and no named med spa client were found on the pages checked.

About PatientGain

PatientGain describes itself as a healthcare marketing automation platform with headquarters in California. Its services are managed for the customer and bundle a website, SEO, advertising and apps, among them a leads funnel CRM. The site lists medical spas among the practice types it serves and has a page for med spa marketing.

The pricing page lists service tiers with monthly prices and says apps are sold as a subscription. Customers choose a 12-month contract with no setup fee or a month-to-month arrangement with a setup fee. The help page says the company does not take traditional phone calls and uses Zoom meetings, text and email instead.

Who it is for

A medical spa that wants a managed website, marketing and CRM bundle run for it under one agreement instead of a self-serve CRM.

Pricing

GOLD ServiceGoogle Business Profile management · Email marketing campaigns · Standard support
$899/mo
PLATINUM ServiceNew medical website · Advanced SEO
$1699/mo
PLATINUM Plus ServiceAll PLATINUM features · Additional monthly SEO content · Ecommerce app
$2499/mo
Setup fee
None with a 12-month contract; a setup fee applies to month-to-month or shorter contracts source
Extra costs
18% fee on managed Google and Meta ads on the Growth tier source
Minimum term
12 months with no setup fee, or month-to-month with a setup fee source
Cancellation
Not published

Prices as published on Oct 1, 2026. Confirm current rates with PatientGain.

Services

Leads funnel CRMCommunication and workflow marketing appsHIPAA-compliant websiteSEOGoogle and Meta ads managementReputation and review appsEmail marketing campaigns

What it publishes and what it doesn't

On its website

  • ✓ Publishes a price
  • ✓ States how it charges
  • ✓ States setup or onboarding fees
  • ✓ States extra costs such as add-ons or ad spend
  • ✓ Lists what each plan or package includes
  • ✓ States the minimum term
  • ✓ Offers month to month
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ Has a page for this industry
  • ✓ States that it supports HIPAA compliance or offers a BAA
  • ✓ Lists how to reach support

Not found on its website

  • – Publishes cancellation or return terms
  • – States how you get your data out
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – Publishes a case study with a stated result
  • – Names its leadership or team
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients
  • – States support hours
  • – Describes onboarding
  • – Has a public help center or documentation

Sources

Every fact on this page was read on these pages on the date shown.

  1. patientgain.com/customers-reviews-results-roi
  2. patientgain.com/crm-for-med-spas
  3. patientgain.com/all-pricing
  4. patientgain.com/apps-pricing
  5. patientgain.com/help
  6. patientgain.com

More in CRM & Lead Management