Frontdesk AI (My AI Front Desk)

Self-serve AI receptionist with web chat, SMS, CRM and automations in one plan
1.7/5 · How we score · Last checked Oct 1, 2026

Score breakdown

8 of 24 checks passed. The score counts what Frontdesk AI (My AI Front Desk) publishes, not how well it performs.

1.7/5
Pricing transparency3.0
Terms and commitment3.0
Med spa fit1.0
Proof and track record0.0
Support and onboarding1.3
Show all 24 checks
Pricing transparency · 3/5
  • ✓Publishes a pricesource
  • ✓States how it chargessource
  • –States setup or onboarding feesnot found
  • –States extra costs such as add-ons or ad spendnot found
  • ✓Lists what each plan or package includessource
Terms and commitment · 3/5
  • ✓States the minimum termsource
  • ✓Offers month to monthsource
  • ✓Publishes cancellation or return termssource
  • –Offers a free trial, demo, audit or consultationnot found
  • –States how you get your data outnot found
Med spa fit · 1/5
  • ✓Has a page for this industrysource
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
  • –States that it supports HIPAA compliance or offers a BAAnot found
Proof and track record · 0/5
  • –Publishes a case study with a stated resultnot found
  • –Names its leadership or teamnot found
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 1/4
  • –Lists how to reach supportnot found
  • –States support hoursnot found
  • –Describes onboardingnot found
  • ✓Has a public help center or documentationsource

In one line

Publishes its plan price, included usage, cancel-anytime terms and a general refund policy; founding year, named med spa clients and a HIPAA statement were not found on the pages saved.

About Frontdesk AI (My AI Front Desk)

Frontdesk AI, at myaifrontdesk.com, sells an AI receptionist that answers calls, qualifies and routes callers and books appointments. The published plan bundles voice minutes with web chat, SMS, a CRM and automations, and a custom tier covers larger volumes and agencies.

The pricing page says customers can cancel anytime. The terms say cancellation leaves access until the end of the billing period and that refunds are generally not provided. The About page says the team is headquartered in Soho, New York.

Who it is for

A small med spa that wants a self-serve AI receptionist with chat and SMS on a published monthly price.

Pricing

Business-in-a-Box200 voice minutes per month · 100 chatbot conversations and 400 SMS · 1,000 monthly overage credits · Zapier and a verified outbound number
$99/mo, or $79/mo billed annually
Partner / EnterpriseVolume pricing · API access and custom integrations · Dedicated account manager · White-glove onboarding
Custom
Setup fee
Not published
Extra costs
Not published
Minimum term
No contract; cancel anytime source
Cancellation
Cancel through account settings or customer service; access continues to the end of the billing period; refunds generally not provided source

Prices as published on Oct 1, 2026. Confirm current rates with Frontdesk AI (My AI Front Desk).

Services

AI phone receptionistWeb chat2-way SMSCRMSequence automations

Key features

Answers calls day or nightQualifies and routes callersBooks appointmentsOutbound calls for reminders and follow-ups20+ languages

Integrations

Zapier

What it publishes and what it doesn't

On its website

  • ✓ Publishes a price
  • ✓ States how it charges
  • ✓ Lists what each plan or package includes
  • ✓ States the minimum term
  • ✓ Offers month to month
  • ✓ Publishes cancellation or return terms
  • ✓ Has a page for this industry
  • ✓ Has a public help center or documentation

Not found on its website

  • – States setup or onboarding fees
  • – States extra costs such as add-ons or ad spend
  • – Offers a free trial, demo, audit or consultation
  • – States how you get your data out
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – States that it supports HIPAA compliance or offers a BAA
  • – Publishes a case study with a stated result
  • – Names its leadership or team
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients
  • – Lists how to reach support
  • – States support hours
  • – Describes onboarding

Sources

Every fact on this page was read on these pages on the date shown.

  1. myaifrontdesk.com/about
  2. myaifrontdesk.com/pricing
  3. myaifrontdesk.com/industries-we-serve/med-spas
  4. myaifrontdesk.com/terms-of-service
  5. myaifrontdesk.com/help

More in AI & Automation Tools