MedspAI

AI phone, text and outbound follow-up platform built for med spas
2.5/5 · How we score · United States · Last checked Oct 1, 2026

Score breakdown

12 of 24 checks passed. The score counts what MedspAI publishes, not how well it performs.

2.5/5
Pricing transparency3.0
Terms and commitment3.0
Med spa fit3.0
Proof and track record1.0
Support and onboarding2.5
Show all 24 checks
Pricing transparency · 3/5
  • –Publishes a pricenot found
  • ✓States how it chargessource
  • ✓States setup or onboarding feessource
  • –States extra costs such as add-ons or ad spendnot found
  • ✓Lists what each plan or package includessource
Terms and commitment · 3/5
  • ✓States the minimum termsource
  • ✓Offers month to monthsource
  • –Publishes cancellation or return termsnot found
  • ✓Offers a free trial, demo, audit or consultationsource
  • –States how you get your data outnot found
Med spa fit · 3/5
  • ✓Has a page for this industrysource
  • ✓Names this industry as its only or a core marketsource
  • –Shows a named client or case study in this industrynot found
  • ✓Lists services or features built for this industrysource
  • –States that it supports HIPAA compliance or offers a BAAnot found
Proof and track record · 1/5
  • –Publishes a case study with a stated resultnot found
  • ✓Names its leadership or teamsource
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 2/4
  • ✓Lists how to reach supportsource
  • –States support hoursnot found
  • ✓Describes onboardingsource
  • –Has a public help center or documentationnot found

In one line

Publishes its plan contents, contract options, setup-fee policy and EMR compatibility list, but no prices, case studies or HIPAA statement.

About MedspAI

MedspAI describes itself as an AI communication platform built for med spas. Its plans start with an AI receptionist and phone system, then add AI text replies, web chat and outbound AI calling for new, old and lapsed leads.

The site lists what each plan includes but sends visitors to a pricing request form for the price. The FAQ says there are no setup fees and that customers can go month-to-month or sign a longer commitment. A co-founder is named by first name on the story page.

Who it is for

A med spa, from a single location to a multi-location group, that wants AI to cover calls and texts the front desk cannot get to.

Pricing

Starter24/7 AI receptionist · Direct calendar booking · Full VoIP phone system · SMS shared inbox · 250 AI calls per month
On request
GrowthEverything in Starter · 600 AI calls per month · AI text replies · AI web chat · Bulk messaging
On request
ProEverything in Growth · 1,000 AI calls per month · Outbound AI calling and SMS campaigns · AI Recall · Call Intelligence
On request
ScaleEverything in Pro · 2,000 AI calls per month · Dedicated account manager · Priority SLA
On request
EnterpriseEverything in Scale · Custom AI call volume · Dedicated implementation team · Custom SLA and contract terms
On request
Setup fee
None source
Extra costs
Not published
Minimum term
No contract required; month-to-month or a 6-month commitment source
Cancellation
Not published

Prices as published on Oct 1, 2026. Confirm current rates with MedspAI.

Services

AI receptionistAI SMS repliesOutbound AI callingAI web chatVoIP phone system

Key features

24/7 call answeringShared SMS inboxSpeed-to-lead callbacksAI Recall for old leadsAI Reactivation for lapsed patientsMulti-location settingsReporting dashboard and transcripts

Built for med spas

Compatibility with med spa EMRs such as Aesthetic Record, AestheticsPro, Boulevard, Mangomint, PatientNow, Symplast and ZenotiAutomated procedure follow-upsAI Reactivation for lapsed patients

Integrations

Aesthetic RecordAestheticsProBoulevardJane AppMangomintModMedNextechOptimantraPatientNowSymplastVagaroZenoti

What it publishes and what it doesn't

On its website

  • ✓ States how it charges
  • ✓ States setup or onboarding fees
  • ✓ Lists what each plan or package includes
  • ✓ States the minimum term
  • ✓ Offers month to month
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ Has a page for this industry
  • ✓ Names this industry as its only or a core market
  • ✓ Lists services or features built for this industry
  • ✓ Names its leadership or team
  • ✓ Lists how to reach support
  • ✓ Describes onboarding

Not found on its website

  • – Publishes a price
  • – States extra costs such as add-ons or ad spend
  • – Publishes cancellation or return terms
  • – States how you get your data out
  • – Shows a named client or case study in this industry
  • – States that it supports HIPAA compliance or offers a BAA
  • – Publishes a case study with a stated result
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients
  • – States support hours
  • – Has a public help center or documentation

Sources

Every fact on this page was read on these pages on the date shown.

  1. medspai.com
  2. medspai.com/story
  3. medspai.com/pricing
  4. medspai.com/faq

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