Hello Patient
Score breakdown
9 of 24 checks passed. The score counts what Hello Patient publishes, not how well it performs.
Show all 24 checks
- –Publishes a pricenot found
- ✓States how it chargessource
- –States setup or onboarding feesnot found
- –States extra costs such as add-ons or ad spendnot found
- –Lists what each plan or package includesnot found
- –States the minimum termnot found
- –Offers month to monthnot found
- –Publishes cancellation or return termsnot found
- ✓Offers a free trial, demo, audit or consultationsource
- –States how you get your data outnot found
In one line
Publishes its pricing model, go-live timeline and a BAA statement, but no prices or contract terms; its published case studies are from other healthcare specialties.
About Hello Patient
Hello Patient builds AI agents that take over call and SMS workflows for healthcare practices. Its med spa page describes appointment scheduling at any hour, outbound campaigns and treatment recommendations.
The FAQ says pricing is usage-based and modelled on a call rather than listed, and that most clients go live in about six weeks. It also says the company is SOC 2 Type 2 certified and signs a Business Associate Agreement with every practice. Case studies name urgent care, orthopedic and mental health clients.
Who it is for
A multi-location med spa or healthcare group that wants AI scheduling and outreach integrated with its systems and can work through a multi-week implementation.
Pricing
Hello Patient does not publish prices on its website. How it charges: Usage-based, scaling with conversation volume; quote only.
- Setup fee
- Not published
- Extra costs
- Not published
- Minimum term
- Not published
- Cancellation
- Not published
Prices as published on Oct 1, 2026. Confirm current rates with Hello Patient.
Services
Built for med spas
Integrations
What it publishes and what it doesn't
On its website
- ✓ States how it charges
- ✓ Offers a free trial, demo, audit or consultation
- ✓ Has a page for this industry
- ✓ Lists services or features built for this industry
- ✓ States that it supports HIPAA compliance or offers a BAA
- ✓ Publishes a case study with a stated result
- ✓ Names clients
- ✓ Lists how to reach support
- ✓ Describes onboarding
Not found on its website
- – Publishes a price
- – States setup or onboarding fees
- – States extra costs such as add-ons or ad spend
- – Lists what each plan or package includes
- – States the minimum term
- – Offers month to month
- – Publishes cancellation or return terms
- – States how you get your data out
- – Names this industry as its only or a core market
- – Shows a named client or case study in this industry
- – Names its leadership or team
- – Publishes its founding year
- – Has a third-party review profile with 10 or more reviews
- – States support hours
- – Has a public help center or documentation
Proof
Case study, as Hello Patient states it: Pulse-MD Urgent Care cut missed calls from 26% to zero in 30 days, as stated by the vendor (an urgent care client) (source)
Sources
Every fact on this page was read on these pages on the date shown.
