Yext

Listings, reviews, social and search platform for multi-location brands
1.4/5 · How we score · Worldwide · Last checked Oct 1, 2026

Score breakdown

7 of 24 checks passed. The score counts what Yext publishes, not how well it performs.

1.4/5
Pricing transparency0.0
Terms and commitment1.0
Med spa fit1.0
Proof and track record4.0
Support and onboarding1.3
Show all 24 checks
Pricing transparency · 0/5
  • –Publishes a pricenot found
  • –States how it chargesnot found
  • –States setup or onboarding feesnot found
  • –States extra costs such as add-ons or ad spendnot found
  • –Lists what each plan or package includesnot found
Terms and commitment · 1/5
  • –States the minimum termnot found
  • –Offers month to monthnot found
  • –Publishes cancellation or return termsnot found
  • ✓Offers a free trial, demo, audit or consultationsource
  • –States how you get your data outnot found
Med spa fit · 1/5
  • –Has a page for this industrynot found
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
  • ✓States that it supports HIPAA compliance or offers a BAAsource
Proof and track record · 4/5
  • ✓Publishes a case study with a stated resultsource
  • ✓Names its leadership or teamsource
  • ✓Publishes its founding yearsource
  • –Has a third-party review profile with 10 or more reviewsnot found
  • ✓Names clientssource
Support and onboarding · 1/4
  • –Lists how to reach supportnot found
  • –States support hoursnot found
  • –Describes onboardingnot found
  • ✓Has a public help center or documentationsource

In one line

Publishes its company history, industries and customer results, but no prices, contract terms or support details, and nothing aimed at med spas.

About Yext

Yext sells listings, reviews, social, pages and search products to multi-location brands. Its About page traces the company to 2006 and names its founders and current CEO.

No pricing is shown and the route to buying is a demo or sales contact. The healthcare page quotes a health system on its review results. Med spas and aesthetic practices are not mentioned, and the terms pages are closed to crawlers, so contract terms were not read.

Who it is for

A large multi-location healthcare or aesthetics group that needs listings and reviews managed centrally and expects to buy through a sales process.

Pricing

Yext does not publish prices on its website.

Setup fee
Not published
Extra costs
Not published
Minimum term
Not published
Cancellation
Not published

Prices as published on Oct 1, 2026. Confirm current rates with Yext.

Services

ListingsReviewsSocialPagesKnowledge Graph

Integrations

80+ review platforms

What it publishes and what it doesn't

On its website

  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ States that it supports HIPAA compliance or offers a BAA
  • ✓ Publishes a case study with a stated result
  • ✓ Names its leadership or team
  • ✓ Publishes its founding year
  • ✓ Names clients
  • ✓ Has a public help center or documentation

Not found on its website

  • – Publishes a price
  • – States how it charges
  • – States setup or onboarding fees
  • – States extra costs such as add-ons or ad spend
  • – Lists what each plan or package includes
  • – States the minimum term
  • – Offers month to month
  • – Publishes cancellation or return terms
  • – States how you get your data out
  • – Has a page for this industry
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – Has a third-party review profile with 10 or more reviews
  • – Lists how to reach support
  • – States support hours
  • – Describes onboarding

Proof

Case study, as Yext states it: LCMC Health: 850% increase in 5 star reviews over 2 months and a rise from 3.6 to 4.83 average star rating (source)

Sources

Every fact on this page was read on these pages on the date shown.

  1. yext.com
  2. yext.com/about
  3. yext.com/platform/reviews
  4. yext.com/industries/healthcare
  5. yext.com/customers

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