Reputation
Score breakdown
12 of 24 checks passed. The score counts what Reputation publishes, not how well it performs.
Show all 24 checks
- –States the minimum termnot found
- –Offers month to monthnot found
- –Publishes cancellation or return termsnot found
- ✓Offers a free trial, demo, audit or consultationsource
- –States how you get your data outnot found
- –Has a page for this industrynot found
- –Names this industry as its only or a core marketnot found
- –Shows a named client or case study in this industrynot found
- –Lists services or features built for this industrynot found
- ✓States that it supports HIPAA compliance or offers a BAAsource
In one line
Publishes per-location plan prices, plan contents, support hours and its executive team, but no contract or cancellation terms and nothing aimed at med spas.
About Reputation
Reputation sells three plans priced per location per month, from $80, plus an Enterprise tier with custom pricing. The entry plan covers review collection, requesting and AI responding along with business listings; the higher plans add insights and surveys.
The site lists healthcare among its industries and names healthcare customers in its stories, but has no med spa or aesthetics page. Support phone numbers, an email address and weekday hours are on the contact page, and a HIPAA business associate addendum is published.
Who it is for
A multi-location healthcare or aesthetics group that wants reviews, listings and surveys on per-location pricing with support hours it can check.
Pricing
- Rep CoreReviews management (collection, requesting and AI responding) · Business listings and SEO
- $80/location/mo
- Rep Core + PulseEverything in Rep Core · Reputation Insights · AI Reputation Manager · Pulse Analytics · Basic customer surveys
- $115/location/mo
- Rep Core + SurveysEverything in Pulse · Advanced surveys · Email survey requesting · Targeted outreach campaigns
- $150/location/mo
- EnterpriseFor 125+ locations · Dedicated infrastructure · Customer Success Manager
- Custom
- Setup fee
- Not published
- Extra costs
- Upgrades such as Competitive Insights, Social Suite, Premium Sources, Premium Integrations and Managed Services are listed separately source
- Minimum term
- Not published
- Cancellation
- Not published
Prices as published on Oct 1, 2026. Confirm current rates with Reputation.
Services
What it publishes and what it doesn't
On its website
- ✓ Publishes a price
- ✓ States how it charges
- ✓ States extra costs such as add-ons or ad spend
- ✓ Lists what each plan or package includes
- ✓ Offers a free trial, demo, audit or consultation
- ✓ States that it supports HIPAA compliance or offers a BAA
- ✓ Publishes a case study with a stated result
- ✓ Names its leadership or team
- ✓ Names clients
- ✓ Lists how to reach support
- ✓ States support hours
- ✓ Has a public help center or documentation
Not found on its website
- – States setup or onboarding fees
- – States the minimum term
- – Offers month to month
- – Publishes cancellation or return terms
- – States how you get your data out
- – Has a page for this industry
- – Names this industry as its only or a core market
- – Shows a named client or case study in this industry
- – Lists services or features built for this industry
- – Publishes its founding year
- – Has a third-party review profile with 10 or more reviews
- – Describes onboarding
Proof
Case study, as Reputation states it: Caraday Healthcare: 200% increase in review volume and a 115% Rep Score boost (source)
Sources
Every fact on this page was read on these pages on the date shown.
