Podium

AI employee and operating system for local businesses, with an aesthetics product and EMR
1.0/5 · How we score · Last checked Oct 1, 2026

Score breakdown

5 of 24 checks passed. The score counts what Podium publishes, not how well it performs.

1.0/5
Pricing transparency1.0
Terms and commitment0.0
Med spa fit3.0
Proof and track record0.0
Support and onboarding1.3
Show all 24 checks
Pricing transparency · 1/5
  • –Publishes a pricenot found
  • ✓States how it chargessource
  • –States setup or onboarding feesnot found
  • –States extra costs such as add-ons or ad spendnot found
  • –Lists what each plan or package includesnot found
Terms and commitment · 0/5
  • –States the minimum termnot found
  • –Offers month to monthnot found
  • –Publishes cancellation or return termsnot found
  • –Offers a free trial, demo, audit or consultationnot found
  • –States how you get your data outnot found
Med spa fit · 3/5
  • ✓Has a page for this industrysource
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • ✓Lists services or features built for this industrysource
  • ✓States that it supports HIPAA compliance or offers a BAAsource
Proof and track record · 0/5
  • –Publishes a case study with a stated resultnot found
  • –Names its leadership or teamnot found
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 1/4
  • ✓Lists how to reach supportsource
  • –States support hoursnot found
  • –Describes onboardingnot found
  • –Has a public help center or documentationnot found

In one line

Publishes its aesthetics product scope and a HIPAA statement, but pricing is by custom quote and contract and cancellation terms were not found on the pages saved.

About Podium

Podium is a platform for local businesses built around an AI employee. Its aesthetics site describes an operating system for aesthetic practices that combines an EMR, patient communications and marketing, with the AI responding to leads and booking into the calendar.

The pricing page asks visitors to choose an industry and request a custom quote. The aesthetics site quotes a named patient coordinator and says Podium complies with HIPAA. Support is offered through a help center and chat for signed-in customers.

Who it is for

An aesthetic practice that wants AI lead response and booking in the same system as its charting, scheduling, payments and marketing.

Pricing

Podium does not publish prices on its website. How it charges: Quote only.

Setup fee
Not published
Extra costs
Not published
Minimum term
Not published
Cancellation
Not published

Prices as published on Oct 1, 2026. Confirm current rates with Podium.

Services

AI employee for lead response and bookingEMRPatient communicationsMarketing and memberships

Key features

Lead response across phone, text and social mediaAutonomous booking into the calendarAppointment follow-up and offers based on patient historyChart updates and automated outreach

Built for med spas

EMR with charting, scheduling and paymentsBooking that accounts for rooms, devices and equipmentMarketing and memberships

What it publishes and what it doesn't

On its website

  • ✓ States how it charges
  • ✓ Has a page for this industry
  • ✓ Lists services or features built for this industry
  • ✓ States that it supports HIPAA compliance or offers a BAA
  • ✓ Lists how to reach support

Not found on its website

  • – Publishes a price
  • – States setup or onboarding fees
  • – States extra costs such as add-ons or ad spend
  • – Lists what each plan or package includes
  • – States the minimum term
  • – Offers month to month
  • – Publishes cancellation or return terms
  • – Offers a free trial, demo, audit or consultation
  • – States how you get your data out
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Publishes a case study with a stated result
  • – Names its leadership or team
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients
  • – States support hours
  • – Describes onboarding
  • – Has a public help center or documentation

Sources

Every fact on this page was read on these pages on the date shown.

  1. podium.com/getpricing
  2. aesthetics.podium.com
  3. podium.com/contact-us

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