Keap
Score breakdown
12 of 24 checks passed. The score counts what Keap publishes, not how well it performs.
Show all 24 checks
- –Has a page for this industrynot found
- –Names this industry as its only or a core marketnot found
- –Shows a named client or case study in this industrynot found
- –Lists services or features built for this industrynot found
- ✓States that it supports HIPAA compliance or offers a BAAsource
In one line
Publishes a starting price, a free trial, support hours and how to cancel, and lists a BAA among its legal documents; the site has no med spa page and names no med spa client on the pages checked.
About Keap
Keap, founded in 2001 and now part of Thryv, is a CRM and automation platform for small businesses. It includes contact management with tags and custom fields, lead scoring, tasks, landing pages, sales funnels, forms and automated sequences. Its industry page lists Health and Wellness among more than a dozen industries; med spas are not named.
The pricing page gives one starting monthly price with annual billing shown, and says implementation services are required. The contact page lists phone support hours on weekdays, chat inside the app at all hours, and a cancellation process through a form in the app followed by a call from a customer success manager.
Who it is for
A med spa that wants a general small-business CRM with deep automation and is prepared to pay for implementation and adapt it without aesthetics-specific features.
Pricing
Published starting price: From $299/mo. How it charges: Subscription for the whole platform, priced by users and contacts, billed monthly or annually.
Prices as published on Oct 1, 2026. Confirm current rates with Keap.
Services
Key features
What it publishes and what it doesn't
On its website
- ✓ Publishes a price
- ✓ States how it charges
- ✓ States setup or onboarding fees
- ✓ Publishes cancellation or return terms
- ✓ Offers a free trial, demo, audit or consultation
- ✓ States that it supports HIPAA compliance or offers a BAA
- ✓ Names its leadership or team
- ✓ Publishes its founding year
- ✓ Names clients
- ✓ Lists how to reach support
- ✓ States support hours
- ✓ Describes onboarding
Not found on its website
- – States extra costs such as add-ons or ad spend
- – Lists what each plan or package includes
- – States the minimum term
- – Offers month to month
- – States how you get your data out
- – Has a page for this industry
- – Names this industry as its only or a core market
- – Shows a named client or case study in this industry
- – Lists services or features built for this industry
- – Publishes a case study with a stated result
- – Has a third-party review profile with 10 or more reviews
- – Has a public help center or documentation
Sources
Every fact on this page was read on these pages on the date shown.
More in CRM & Lead Management
Aesthetix CRM
CRM and marketing automation platform for medical spas, plastic surgeons and dermatologists
TouchMD
Patient consultation, clinical photography and digital consent software for aesthetic practices
Growth99
Patient communication software and done-for-you marketing for aesthetic and wellness practices