Grade.us

Review request and monitoring software built for agencies, with a single-location plan
2.6/5 · How we score · Last checked Oct 1, 2026

Score breakdown

12 of 24 checks passed. The score counts what Grade.us publishes, not how well it performs.

2.6/5
Pricing transparency4.0
Terms and commitment3.0
Med spa fit0.0
Proof and track record3.0
Support and onboarding2.5
Show all 24 checks
Pricing transparency · 4/5
  • ✓Publishes a pricesource
  • ✓States how it chargessource
  • –States setup or onboarding feesnot found
  • ✓States extra costs such as add-ons or ad spendsource
  • ✓Lists what each plan or package includessource
Terms and commitment · 3/5
  • –States the minimum termnot found
  • –Offers month to monthnot found
  • ✓Publishes cancellation or return termssource
  • ✓Offers a free trial, demo, audit or consultationsource
  • ✓States how you get your data outsource
Med spa fit · 0/5
  • –Has a page for this industrynot found
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
  • –States that it supports HIPAA compliance or offers a BAAnot found
Proof and track record · 3/5
  • ✓Publishes a case study with a stated resultsource
  • –Names its leadership or teamnot found
  • ✓Publishes its founding yearsource
  • –Has a third-party review profile with 10 or more reviewsnot found
  • ✓Names clientssource
Support and onboarding · 2/4
  • ✓Lists how to reach supportsource
  • –States support hoursnot found
  • –Describes onboardingnot found
  • ✓Has a public help center or documentationsource

In one line

Publishes its prices, a free trial, its refund policy and founding year, but nothing specific to med spas or healthcare and no HIPAA statement.

About Grade.us

Grade.us sells a Small Business plan for one location, a Multi Location plan priced per location and an Agency plan with white-label options. The site says the company was founded in 2013 and describes the platform as built for marketing agencies.

A 14-day free trial is offered without a credit card. The pricing FAQ says accounts are cancelled by email and that refunds are not offered, and the terms of service say payment obligations are noncancelable. The site has no med spa or healthcare page.

Who it is for

A med spa that works with a marketing agency reselling review software, or an owner who wants a published single-location price with a free trial.

Pricing

Small Business1 location
$99/mo
Multi Location2-10 locations and up
$60/mo per location
AgencyWhite label reputation management software for clients
Quote
Setup fee
Not published
Extra costs
White Label Premium is $440 annually source
Minimum term
Not published
Cancellation
Cancel by emailing support; no refunds, and access continues to the end of the paid period source

Prices as published on Oct 1, 2026. Confirm current rates with Grade.us.

Services

Review generationReview monitoringReview marketingReview reportingWhite-label review managementListings management

What it publishes and what it doesn't

On its website

  • ✓ Publishes a price
  • ✓ States how it charges
  • ✓ States extra costs such as add-ons or ad spend
  • ✓ Lists what each plan or package includes
  • ✓ Publishes cancellation or return terms
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ States how you get your data out
  • ✓ Publishes a case study with a stated result
  • ✓ Publishes its founding year
  • ✓ Names clients
  • ✓ Lists how to reach support
  • ✓ Has a public help center or documentation

Not found on its website

  • – States setup or onboarding fees
  • – States the minimum term
  • – Offers month to month
  • – Has a page for this industry
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – States that it supports HIPAA compliance or offers a BAA
  • – Names its leadership or team
  • – Has a third-party review profile with 10 or more reviews
  • – States support hours
  • – Describes onboarding

Proof

Case study, as Grade.us states it: Grene Vision Group generated 1,656 reviews on Google and Facebook, increasing overall review volume by 630% (source)

Sources

Every fact on this page was read on these pages on the date shown.

  1. grade.us/static/terms-of-service.html
  2. grade.us/home/about-us
  3. grade.us/home/plans
  4. grade.us
  5. grade.us/home/case-studies

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