DemandHub

Name: DemandHub: pricing, terms and score
Item: DemandHub
Rating: 2

Text messaging, web chat, reviews and AI patient communication platform for local businesses

2.0/5 · How we score · North America · Last checked Oct 1, 2026

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Score breakdown

10 of 24 checks passed. The score counts what DemandHub publishes, not how well it performs.

2.0/5

Pricing transparency1.0

Terms and commitment3.0

Med spa fit2.0

Proof and track record2.0

Support and onboarding2.5

Show all 24 checks

Pricing transparency · 1/5

–Publishes a pricenot found
✓States how it chargessource
–States setup or onboarding feesnot found
–States extra costs such as add-ons or ad spendnot found
–Lists what each plan or package includesnot found

Terms and commitment · 3/5

✓States the minimum termsource
–Offers month to monthnot found
✓Publishes cancellation or return termssource
✓Offers a free trial, demo, audit or consultationsource
–States how you get your data outnot found

Med spa fit · 2/5

✓Has a page for this industrysource
–Names this industry as its only or a core marketnot found
–Shows a named client or case study in this industrynot found
–Lists services or features built for this industrynot found
✓States that it supports HIPAA compliance or offers a BAAsource

Proof and track record · 2/5

✓Publishes a case study with a stated resultsource
–Names its leadership or teamnot found
–Publishes its founding yearnot found
–Has a third-party review profile with 10 or more reviewsnot found
✓Names clientssource

Support and onboarding · 2/4

✓Lists how to reach supportsource
✓States support hourssource
–Describes onboardingnot found
–Has a public help center or documentationnot found

In one line

Publishes a BAA, support hours, case studies with stated results and a free trial offer, but shows no med spa pricing or med spa case study on the pages checked.

About DemandHub

DemandHub is a customer messaging platform from DemandHub Inc., with an address in Mississauga, Ontario. It combines text messaging, web chat, Google and Facebook messages and email in one inbox, and adds review requests, online scheduling and AI agents that answer inquiries, text back missed calls and reactivate past patients. Med spas are one of the industries with their own page.

The pricing page asks visitors to select an industry and med spa is not among the options shown. The terms of use say fees are set on an order form by subscription term and are non-refundable unless the order form says otherwise. A Business Associate Agreement is published in full.

Who it is for

A med spa that wants texting, missed-call text-back, review requests and patient reactivation in one inbox.

Pricing

DemandHub does not publish prices on its website. How it charges: Subscription with fees set on an order form by services and term.

Setup fee: Not published
Extra costs: Not published
Minimum term: Subscription term set on the order form source
Cancellation: Fees are non-refundable except as the order form provides source

Prices as published on Oct 1, 2026. Confirm current rates with DemandHub.

Services

Business text messaging with a unified inboxWeb chatReview requests and review managementOnline schedulingAI agent for patient inquiriesMissed-call text-backPatient reactivation texts

Key features

Unified inboxAI-powered chatbotOnline appointment schedulingReputation managementTeam collaboration toolsAnalytics and insights

Integrations

BookerMindBodyDaySmartDr.ChronoeClinicalWorksPractice FusionSimple PracticeQuickBooks Online

What it publishes and what it doesn't

On its website

✓ States how it charges
✓ States the minimum term
✓ Publishes cancellation or return terms
✓ Offers a free trial, demo, audit or consultation
✓ Has a page for this industry
✓ States that it supports HIPAA compliance or offers a BAA
✓ Publishes a case study with a stated result
✓ Names clients
✓ Lists how to reach support
✓ States support hours

Not found on its website

– Publishes a price
– States setup or onboarding fees
– States extra costs such as add-ons or ad spend
– Lists what each plan or package includes
– Offers month to month
– States how you get your data out
– Names this industry as its only or a core market
– Shows a named client or case study in this industry
– Lists services or features built for this industry
– Names its leadership or team
– Publishes its founding year
– Has a third-party review profile with 10 or more reviews
– Describes onboarding
– Has a public help center or documentation

Proof

Case study, as DemandHub states it: Kawartha Care: revenue up 33% over one year (source)

Sources

Every fact on this page was read on these pages on the date shown.