Broadly

Reviews, listings, web chat and AI receptionist package for local service businesses
2.2/5 · How we score · Last checked Oct 1, 2026

Score breakdown

10 of 24 checks passed. The score counts what Broadly publishes, not how well it performs.

2.2/5
Pricing transparency4.0
Terms and commitment4.0
Med spa fit1.0
Proof and track record0.0
Support and onboarding1.3
Show all 24 checks
Pricing transparency · 4/5
  • ✓Publishes a pricesource
  • ✓States how it chargessource
  • ✓States setup or onboarding feessource
  • –States extra costs such as add-ons or ad spendnot found
  • ✓Lists what each plan or package includessource
Terms and commitment · 4/5
  • ✓States the minimum termsource
  • ✓Offers month to monthsource
  • ✓Publishes cancellation or return termssource
  • ✓Offers a free trial, demo, audit or consultationsource
  • –States how you get your data outnot found
Med spa fit · 1/5
  • –Has a page for this industrynot found
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
  • ✓States that it supports HIPAA compliance or offers a BAAsource
Proof and track record · 0/5
  • –Publishes a case study with a stated resultnot found
  • –Names its leadership or teamnot found
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 1/4
  • ✓Lists how to reach supportsource
  • –States support hoursnot found
  • –Describes onboardingnot found
  • –Has a public help center or documentationnot found

In one line

Publishes its prices, onboarding fee, month-to-month billing and cancellation terms, but nothing specific to med spas and no named aesthetic client.

About Broadly

Broadly sells monthly packages with published prices. The pricing page lists Standard and Pro plans, each with an onboarding and setup charge, and an AI Workforce package at a higher monthly price whose FAQ says the monthly price covers setup.

The pricing FAQ says there is no long-term contract, billing is month to month and customers can cancel at any time with no cancellation fee. The terms ask HIPAA covered entities to contact support to enter into a Business Associate Agreement. Med spas are not named on the pages checked.

Who it is for

A local practice that wants review requests bundled with an AI receptionist and listings, billed month to month.

Pricing

StandardAI Chat Receptionist · Social lead capture · Review requests and replies · Listings on dozens of sites
$399/mo
ProEverything in Standard · AI Receptionist for phone calls and SMS
$699/mo
AI Workforce PackageLead capture and booking · Social media posting · Listings on 70+ sites · Review requests and instant replies · Website build
$799/mo
Setup fee
$350 onboarding and setup on the Standard and Pro plans source
Extra costs
Not published
Minimum term
No contract source
Cancellation
Cancel at any time with no cancellation fee; billing stops at the end of the current month source

Prices as published on Oct 1, 2026. Confirm current rates with Broadly.

Services

Review requests and repliesListings managementAI receptionistWeb chatSocial media postingWebsites

Integrations

Google CalendarQuickBooksStripeZapier

What it publishes and what it doesn't

On its website

  • ✓ Publishes a price
  • ✓ States how it charges
  • ✓ States setup or onboarding fees
  • ✓ Lists what each plan or package includes
  • ✓ States the minimum term
  • ✓ Offers month to month
  • ✓ Publishes cancellation or return terms
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ States that it supports HIPAA compliance or offers a BAA
  • ✓ Lists how to reach support

Not found on its website

  • – States extra costs such as add-ons or ad spend
  • – States how you get your data out
  • – Has a page for this industry
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – Publishes a case study with a stated result
  • – Names its leadership or team
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients
  • – States support hours
  • – Describes onboarding
  • – Has a public help center or documentation

Sources

Every fact on this page was read on these pages on the date shown.

  1. broadly.com
  2. broadly.com/pricing
  3. broadly.com/terms

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