Birdeye
Score breakdown
12 of 24 checks passed. The score counts what Birdeye publishes, not how well it performs.
Show all 24 checks
- –Publishes a pricenot found
- ✓States how it chargessource
- –States setup or onboarding feesnot found
- –States extra costs such as add-ons or ad spendnot found
- –Lists what each plan or package includesnot found
In one line
Publishes its terms of service, a HIPAA statement and named med spa customers with review counts, but no prices: pricing is quoted after a form.
About Birdeye
Birdeye sells software for reviews, listings, social media, messaging, surveys and related tools. Its industry menu covers healthcare, dental, wellness, automotive, legal and others, and the wellness page shows med spa customers with their review counts before and after.
No prices are shown; the pricing page asks for the number of locations and returns a quote. The terms of service say agreements renew automatically for the same period unless notice is given ahead of renewal, and that payment obligations are non-cancellable and non-refundable.
Who it is for
A med spa or multi-location group that wants reviews, listings and messaging in one platform and is comfortable with a quoted contract.
Pricing
Birdeye does not publish prices on its website. How it charges: Quote only, based on number of locations and products deployed.
Prices as published on Oct 1, 2026. Confirm current rates with Birdeye.
Services
Integrations
What it publishes and what it doesn't
On its website
- ✓ States how it charges
- ✓ States the minimum term
- ✓ Publishes cancellation or return terms
- ✓ Offers a free trial, demo, audit or consultation
- ✓ Shows a named client or case study in this industry
- ✓ States that it supports HIPAA compliance or offers a BAA
- ✓ Publishes a case study with a stated result
- ✓ Names its leadership or team
- ✓ Names clients
- ✓ Lists how to reach support
- ✓ Describes onboarding
- ✓ Has a public help center or documentation
Not found on its website
- – Publishes a price
- – States setup or onboarding fees
- – States extra costs such as add-ons or ad spend
- – Lists what each plan or package includes
- – Offers month to month
- – States how you get your data out
- – Has a page for this industry
- – Names this industry as its only or a core market
- – Lists services or features built for this industry
- – Publishes its founding year
- – Has a third-party review profile with 10 or more reviews
- – States support hours
Proof
Case study, as Birdeye states it: U Med Spa: 9 reviews at 3.8 stars before Birdeye, 940 reviews at 4.8 stars with Birdeye (source)
Sources
Every fact on this page was read on these pages on the date shown.
