Weave
Score breakdown
13 of 24 checks passed. The score counts what Weave publishes, not how well it performs.
Show all 24 checks
- ✓Lists how to reach supportsource
- –States support hoursnot found
- –Describes onboardingnot found
- –Has a public help center or documentationnot found
In one line
Publishes a starting price, named leadership, support and sales numbers and terms that state no refunds on cancellation; full plan pricing requires building a plan, and contract length is set in the order.
About Weave
Weave Communications is based in Lehi, Utah. Its platform starts with a base plan that includes call pop, two-way texting, missed-call text, text to pay, a mobile app and team chat, and adds bundles for scheduling and reminders, marketing and an AI receptionist. A dedicated page addresses medical spas and shows results from plastic surgery practices.
The plans page gives a starting monthly price and asks visitors to build a plan to see the full price. The terms of service say fees are nonrefundable, that there are no refunds for cancellations, and that a subscriber who ends a contract with a stated term early owes the balance for the remaining term.
Who it is for
A medical spa that wants its phone system, patient texting, reminders and review requests on one platform tied to its practice software.
Pricing
- Base PlanCall Pop · Two-way texting · Missed Call Text · Text to Pay · Mobile app and Team Chat
- From $199/mo
- Coordinate BundleReduce no-shows · Reactivate inactive customers · Fill the schedule · Reduce intake errors
- Not published
- Attract BundleReach new customers · Engage customers from the website · Share office updates and offers
- Not published
- AI ReceptionistAnswers calls with an AI voice · Replies to texts · Books appointments
- Not published
- Setup fee
- Not published
- Extra costs
- Not published
- Minimum term
- Set in the order; early termination of a stated term requires paying the remaining balance source
- Cancellation
- No refunds for cancellations; orders without a stated term must be cancelled at least 30 days ahead; early termination of a stated term requires paying the remaining balance source
Prices as published on Oct 1, 2026. Confirm current rates with Weave.
Services
Key features
What it publishes and what it doesn't
On its website
- ✓ Publishes a price
- ✓ States how it charges
- ✓ Lists what each plan or package includes
- ✓ States the minimum term
- ✓ Publishes cancellation or return terms
- ✓ Offers a free trial, demo, audit or consultation
- ✓ Has a page for this industry
- ✓ Shows a named client or case study in this industry
- ✓ States that it supports HIPAA compliance or offers a BAA
- ✓ Publishes a case study with a stated result
- ✓ Names its leadership or team
- ✓ Names clients
- ✓ Lists how to reach support
Not found on its website
- – States setup or onboarding fees
- – States extra costs such as add-ons or ad spend
- – Offers month to month
- – States how you get your data out
- – Names this industry as its only or a core market
- – Lists services or features built for this industry
- – Publishes its founding year
- – Has a third-party review profile with 10 or more reviews
- – States support hours
- – Describes onboarding
- – Has a public help center or documentation
Proof
Case study, as Weave states it: Dr. Ellen Plastic Surgery: saves between $6,000 and $40,000 a year with Weave Reminders (source)
Sources
Every fact on this page was read on these pages on the date shown.
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