Venus Concept

Maker of non-invasive aesthetic devices and hair restoration systems with public warranty terms
1.8/5 · How we score · Present in over 60 countries · Last checked Oct 1, 2026

Score breakdown

5 of 15 checks passed. The score counts what Venus Concept publishes, not how well it performs.

1.8/5
Pricing transparency0.0
Terms and commitment5.0
Med spa fit1.3
Proof and track record1.0
Support and onboarding2.5
Show all 15 checks
Pricing transparency · 0/2
  • –Publishes a pricenot found
  • –States how it chargesnot found
Terms and commitment · 2/2
  • ✓Publishes cancellation or return termssource
  • ✓Offers a free trial, demo, audit or consultationsource
Med spa fit · 1/4
  • –Has a page for this industrynot found
  • ✓Names this industry as its only or a core marketsource
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
Proof and track record · 1/5
  • –Publishes a case study with a stated resultnot found
  • ✓Names its leadership or teamsource
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 1/2
  • ✓Lists how to reach supportsource
  • –States support hoursnot found

In one line

Publishes its full limited warranty terms, leadership and support numbers, but no device prices or return terms.

About Venus Concept

Venus Concept describes itself as a medical aesthetic device company and gives a Toronto address. Its warranty page covers systems including Venus Versa, Venus Bliss, Venus Epileve, Venus Fiore, ARTAS iX and NeoGraft.

The limited warranty terms are public: system hardware is warranted for twelve months from installation, and the company may supply a loaner unit during warranty service. Prices are not published. The site offers a consultation or demo on request and lists separate support and sales phone lines.

Who it is for

A practice that wants a new non-invasive aesthetic or hair restoration device and wants to read the warranty terms before talking to sales.

Pricing

Venus Concept does not publish prices on its website.

Setup fee
Not published
Extra costs
Not published
Minimum term
Not published
Cancellation
Limited warranty: system hardware covered for twelve (12) months from installation, repair or replacement at no charge; replacement parts bought outside the warranty period are covered for thirty (30) days. Return terms are not stated. source

Prices as published on Oct 1, 2026. Confirm current rates with Venus Concept.

Services

Venus VersaVenus Versa ProVenus LegacyVenus BlissVenus Bliss MAXVenus VivaVenus VelocityVenus EpileveVenus FioreARTAS iXNeoGraft

What it publishes and what it doesn't

On its website

  • ✓ Publishes cancellation or return terms
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ Names this industry as its only or a core market
  • ✓ Names its leadership or team
  • ✓ Lists how to reach support

Not found on its website

  • – Publishes a price
  • – States how it charges
  • – Has a page for this industry
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – Publishes a case study with a stated result
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients
  • – States support hours

Sources

Every fact on this page was read on these pages on the date shown.

  1. venus.ai/about-us
  2. venus.ai
  3. venus.ai/warranty-terms
  4. venus.ai/benefits-and-services

More in Equipment & Device Suppliers