Fotona

Maker of medical and aesthetic laser systems including SP Dynamis, StarWalker and TimeWalker
2.2/5 · How we score · Teams in over 60 countries; customers in 100 countries · Last checked Oct 1, 2026

Score breakdown

6 of 15 checks passed. The score counts what Fotona publishes, not how well it performs.

2.2/5
Pricing transparency0.0
Terms and commitment5.0
Med spa fit0.0
Proof and track record2.0
Support and onboarding5.0
Show all 15 checks
Pricing transparency · 0/2
  • –Publishes a pricenot found
  • –States how it chargesnot found
Terms and commitment · 2/2
  • ✓Publishes cancellation or return termssource
  • ✓Offers a free trial, demo, audit or consultationsource
Med spa fit · 0/4
  • –Has a page for this industrynot found
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
Proof and track record · 2/5
  • –Publishes a case study with a stated resultnot found
  • ✓Names its leadership or teamsource
  • ✓Publishes its founding yearsource
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 2/2
  • ✓Lists how to reach supportsource
  • ✓States support hourssource

In one line

Publishes its founding year, warranty period, support hours and a free demo offer, but no prices or return terms.

About Fotona

Fotona was founded in 1964 and its United States site gives an Irving, Texas address. Products listed include SP Dynamis Max, SP Dynamis Pro, StarWalker MaQX, StarFormer Pro, TimeWalker and LightWalker systems.

The support page says newly installed devices have a one-year warranty from installation that covers all repair costs, and that service agreements act as an extended warranty for a further year. Support lines are staffed on weekdays. Prices are not published; the site offers a free demo.

Who it is for

A practice that wants a new laser system from a manufacturer that states its warranty period and support hours and offers a free demo.

Pricing

Fotona does not publish prices on its website.

Setup fee
Not published
Extra costs
Not published
Minimum term
Not published
Cancellation
Newly installed devices have a one-year warranty from the installation date covering all repair costs; service agreements extend cover for a full year. Return terms are not stated. source

Prices as published on Oct 1, 2026. Confirm current rates with Fotona.

Services

SP Dynamis MaxSP Dynamis ProStarWalker MaQXStarFormer ProTimeWalker Fotona4D ProTimeWalker IntimaLaserLightWalker MAXLightWalker AT-SService agreements

What it publishes and what it doesn't

On its website

  • ✓ Publishes cancellation or return terms
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ Names its leadership or team
  • ✓ Publishes its founding year
  • ✓ Lists how to reach support
  • ✓ States support hours

Not found on its website

  • – Publishes a price
  • – States how it charges
  • – Has a page for this industry
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – Publishes a case study with a stated result
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients

Sources

Every fact on this page was read on these pages on the date shown.

  1. fotona.com/us/why-fotona
  2. fotona.com/us
  3. fotona.com/us/support
  4. fotona.com/us/products

More in Equipment & Device Suppliers