Candela
Score breakdown
8 of 15 checks passed. The score counts what Candela publishes, not how well it performs.
Show all 15 checks
- –Publishes a pricenot found
- –States how it chargesnot found
- ✓Publishes cancellation or return termssource
- –Offers a free trial, demo, audit or consultationnot found
- ✓Lists how to reach supportsource
- –States support hoursnot found
In one line
Publishes its founding year, headquarters, leadership, service plans and training options, but no device prices, warranty length or return terms.
About Candela
Candela is a medical aesthetic device company based in Marlborough, Massachusetts. Its site lists the Gentle Pro series, Nordlys, Matrix, PicoWay and Vbeam device lines and says products are sold and supported through its own offices and through distributors.
Device prices are not on the site. The service pages describe a limited warranty followed by optional ServicePlus protection plans, without stating the warranty length. Training is offered on site, online and through advanced courses.
Who it is for
A medical aesthetic practice or med spa that wants to buy new laser, IPL or RF microneedling devices directly from the manufacturer.
Pricing
Candela does not publish prices on its website.
- Setup fee
- Not published
- Extra costs
- Not published
- Minimum term
- Not published
- Cancellation
- Devices carry a limited warranty; ServicePlus Protection Plans cover service after it expires. Warranty length and return terms are not stated. source
Prices as published on Oct 1, 2026. Confirm current rates with Candela.
Services
Built for med spas
What it publishes and what it doesn't
On its website
- ✓ Publishes cancellation or return terms
- ✓ Has a page for this industry
- ✓ Names this industry as its only or a core market
- ✓ Shows a named client or case study in this industry
- ✓ Lists services or features built for this industry
- ✓ Names its leadership or team
- ✓ Publishes its founding year
- ✓ Lists how to reach support
Not found on its website
- – Publishes a price
- – States how it charges
- – Offers a free trial, demo, audit or consultation
- – Publishes a case study with a stated result
- – Has a third-party review profile with 10 or more reviews
- – Names clients
- – States support hours
Sources
Every fact on this page was read on these pages on the date shown.
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