Solutionreach

Patient engagement platform with two-way texting, reminders, reviews, check-in and payments
1.5/5 · How we score · Last checked Oct 1, 2026

Score breakdown

7 of 24 checks passed. The score counts what Solutionreach publishes, not how well it performs.

1.5/5
Pricing transparency2.0
Terms and commitment2.0
Med spa fit1.0
Proof and track record0.0
Support and onboarding2.5
Show all 24 checks
Pricing transparency · 2/5
  • –Publishes a pricenot found
  • ✓States how it chargessource
  • –States setup or onboarding feesnot found
  • –States extra costs such as add-ons or ad spendnot found
  • ✓Lists what each plan or package includessource
Terms and commitment · 2/5
  • ✓States the minimum termsource
  • –Offers month to monthnot found
  • –Publishes cancellation or return termsnot found
  • ✓Offers a free trial, demo, audit or consultationsource
  • –States how you get your data outnot found
Med spa fit · 1/5
  • –Has a page for this industrynot found
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
  • ✓States that it supports HIPAA compliance or offers a BAAsource
Proof and track record · 0/5
  • –Publishes a case study with a stated resultnot found
  • –Names its leadership or teamnot found
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 2/4
  • ✓Lists how to reach supportsource
  • –States support hoursnot found
  • ✓Describes onboardingsource
  • –Has a public help center or documentationnot found

In one line

Publishes its package names and features, support and sales phone numbers and an onboarding time, and that contracts are yearly, but pricing is by quote and no med spa page was found on the pages checked.

About Solutionreach

Solutionreach is a patient engagement company in Lehi, Utah. Its packages cover two-way texting, appointment reminders, patient check-in, payment technology, review invitations, team chat, a mobile app and newsletters, with an enterprise tier for groups with six or more locations. Its history page says it became widely used among optometrists, cosmetic surgeons and dermatologists.

The pricing page lists four packages and asks visitors to request a quote. An FAQ on that page says onboarding is led by a dedicated success coach and can be completed in under a week depending on the practice management system. The contact page lists separate numbers for support, general inquiries and sales.

Who it is for

A healthcare practice that wants reminders, recall and patient texting connected to its practice management system and is willing to request a quote.

Pricing

Patient ConnectStaying connected with patients · Keeping appointments on track
Quote
Practice EfficiencyFewer phone calls · Smoother scheduling
Quote
Practice GrowthFuller schedules
Quote
EnterpriseFor 6+ locations
Quote
Setup fee
Not published
Extra costs
Not published
Minimum term
Yearly contract source
Cancellation
Not published

Prices as published on Oct 1, 2026. Confirm current rates with Solutionreach.

Services

Two-way textingAppointment remindersPatient check-inPayment technologyReview invitationsTeam chatNewsletters

Key features

Text-to-payReview invitations by text for Google or FacebookMobile app for iOS and AndroidCheck-in from the patient phone

Integrations

400+ PM/EHR integrations (as stated)

What it publishes and what it doesn't

On its website

  • ✓ States how it charges
  • ✓ Lists what each plan or package includes
  • ✓ States the minimum term
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ States that it supports HIPAA compliance or offers a BAA
  • ✓ Lists how to reach support
  • ✓ Describes onboarding

Not found on its website

  • – Publishes a price
  • – States setup or onboarding fees
  • – States extra costs such as add-ons or ad spend
  • – Offers month to month
  • – Publishes cancellation or return terms
  • – States how you get your data out
  • – Has a page for this industry
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – Publishes a case study with a stated result
  • – Names its leadership or team
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients
  • – States support hours
  • – Has a public help center or documentation

Sources

Every fact on this page was read on these pages on the date shown.

  1. solutionreach.com/company/contact
  2. solutionreach.com/pricing
  3. solutionreach.com/solutions/for-practice/medical
  4. solutionreach.com/get-a-demo
  5. solutionreach.com/pricing/direct
  6. solutionreach.com/company/about
  7. solutionreach.com/legal/hipaa-compliance

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