OhMD

Name: OhMD: pricing, terms and score
Item: OhMD
Rating: 2.2

HIPAA-compliant patient texting, calling and AI voice and text automation for medical practices

2.2/5 · How we score · Last checked Oct 1, 2026

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Score breakdown

10 of 24 checks passed. The score counts what OhMD publishes, not how well it performs.

2.2/5

Pricing transparency4.0

Terms and commitment1.0

Med spa fit1.0

Proof and track record3.0

Support and onboarding1.3

Show all 24 checks

Pricing transparency · 4/5

✓Publishes a pricesource
✓States how it chargessource
–States setup or onboarding feesnot found
✓States extra costs such as add-ons or ad spendsource
✓Lists what each plan or package includessource

Terms and commitment · 1/5

–States the minimum termnot found
–Offers month to monthnot found
–Publishes cancellation or return termsnot found
✓Offers a free trial, demo, audit or consultationsource
–States how you get your data outnot found

Med spa fit · 1/5

–Has a page for this industrynot found
–Names this industry as its only or a core marketnot found
–Shows a named client or case study in this industrynot found
–Lists services or features built for this industrynot found
✓States that it supports HIPAA compliance or offers a BAAsource

Proof and track record · 3/5

✓Publishes a case study with a stated resultsource
–Names its leadership or teamnot found
✓Publishes its founding yearsource
–Has a third-party review profile with 10 or more reviewsnot found
✓Names clientssource

Support and onboarding · 1/4

✓Lists how to reach supportsource
–States support hoursnot found
–Describes onboardingnot found
–Has a public help center or documentationnot found

In one line

Publishes starting prices for two plans, a BAA included in all agreements and customer stories with stated results; it has a dermatology page but no med spa page, and contract and cancellation terms were not found on the pages checked.

About OhMD

OhMD is a patient communication platform that has operated since 2016. It covers two-way SMS, a text-enabled landline, voice and video calling, website chat, team messaging, automated workflows and AI agents that handle patient calls and texts. It syncs patients from EHRs such as athenahealth, eClinicalWorks, Veradigm and AdvancedMD.

The pricing page gives a starting monthly price for the Core and AI and Automation plans and custom pricing for enterprise, with calling usage billed separately. The site says a standard BAA is included in all agreements. The specialty pages include dermatology; med spas are not mentioned.

Who it is for

A medical practice, such as a dermatology office, that wants patient texting and call automation covered by a BAA and connected to its EHR.

Pricing

CoreTwo-way SMS with patients · Text-enabled landline · Voice and video calling · Voicemail transcription · Multi-factor authentication: From $300/mo
AI & AutomationPatient call automation (AI voice and text) · Automatic message routing · Customized automated workflows · Broadcast voice calling · Appointment scheduling: From $500/mo
Enterprise & scaleVolume discounts · SSO and identity management · Custom onboarding · Dedicated support · Multi-location / multi-tenant: Custom pricing

Setup fee: Not published
Extra costs: Calling usage is billed separately source
Minimum term: Not published
Cancellation: Not published

Prices as published on Oct 1, 2026. Confirm current rates with OhMD.

Services

Two-way patient textingVoice and video callingWebsite chatTeam messagingAutomated workflowsAI voice and text agentsAppointment scheduling

Key features

Text-enabled landlineVoicemail transcriptionCall handoff to textAutomatic message routingBroadcast voice callingDeveloper API

Integrations

athenahealtheClinicalWorksVeradigmAdvancedMD

What it publishes and what it doesn't

On its website

✓ Publishes a price
✓ States how it charges
✓ States extra costs such as add-ons or ad spend
✓ Lists what each plan or package includes
✓ Offers a free trial, demo, audit or consultation
✓ States that it supports HIPAA compliance or offers a BAA
✓ Publishes a case study with a stated result
✓ Publishes its founding year
✓ Names clients
✓ Lists how to reach support

Not found on its website

– States setup or onboarding fees
– States the minimum term
– Offers month to month
– Publishes cancellation or return terms
– States how you get your data out
– Has a page for this industry
– Names this industry as its only or a core market
– Shows a named client or case study in this industry
– Lists services or features built for this industry
– Names its leadership or team
– Has a third-party review profile with 10 or more reviews
– States support hours
– Describes onboarding
– Has a public help center or documentation

Proof

Case study, as OhMD states it: Ascentist Healthcare: $1.25M in revenue and surgery wait times cut by 96% (source)

Sources

Every fact on this page was read on these pages on the date shown.