Lumenis

Maker of energy-based devices for aesthetics and vision, including LightSheer and Stellar M22
1.6/5 · How we score · Sales in over 100 countries · Last checked Oct 1, 2026

Score breakdown

5 of 15 checks passed. The score counts what Lumenis publishes, not how well it performs.

1.6/5
Pricing transparency0.0
Terms and commitment2.5
Med spa fit2.5
Proof and track record1.0
Support and onboarding2.5
Show all 15 checks
Pricing transparency · 0/2
  • –Publishes a pricenot found
  • –States how it chargesnot found
Terms and commitment · 1/2
  • ✓Publishes cancellation or return termssource
  • –Offers a free trial, demo, audit or consultationnot found
Med spa fit · 2/4
  • ✓Has a page for this industrysource
  • ✓Names this industry as its only or a core marketsource
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
Proof and track record · 1/5
  • –Publishes a case study with a stated resultnot found
  • ✓Names its leadership or teamsource
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 1/2
  • ✓Lists how to reach supportsource
  • –States support hoursnot found

In one line

Publishes its product range, leadership, offices and what service contracts include, but no prices, warranty length or return terms.

About Lumenis

Lumenis is headquartered in Israel and has a United States office in San Jose, California. Its aesthetics pages list Splendor X, LightSheer, NuEra Tight, Legend Pro, Stellar M22, UltraPulse Alpha, AcuPulse, TriLift and FemTouch.

The leadership page names the chief executive and regional heads. The service page explains that repair costs fall to the customer once the manufacturer warranty ends and describes service plans that include technical in-service training, without stating the warranty length. Prices are not published.

Who it is for

An aesthetic practice that wants a new hair removal, skin or body device from a manufacturer with a United States service organization.

Pricing

Lumenis does not publish prices on its website.

Setup fee
Not published
Extra costs
Not published
Minimum term
Not published
Cancellation
After the manufacturer warranty expires, repair and replacement costs are the customer's responsibility unless a service plan is bought; warranty length and return terms are not stated source

Prices as published on Oct 1, 2026. Confirm current rates with Lumenis.

Services

Splendor XLightSheerNuEra TightLegend ProStellar M22UltraPulse AlphaAcuPulseTriLiftFemTouchService contracts

What it publishes and what it doesn't

On its website

  • ✓ Publishes cancellation or return terms
  • ✓ Has a page for this industry
  • ✓ Names this industry as its only or a core market
  • ✓ Names its leadership or team
  • ✓ Lists how to reach support

Not found on its website

  • – Publishes a price
  • – States how it charges
  • – Offers a free trial, demo, audit or consultation
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – Publishes a case study with a stated result
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients
  • – States support hours

Sources

Every fact on this page was read on these pages on the date shown.

  1. lumenis.com/about
  2. lumenis.com/contact
  3. lumenis.com/about/lumenis-leadership
  4. lumenis.com/aesthetics
  5. lumenis.com/service

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