HighLevel
Score breakdown
11 of 24 checks passed. The score counts what HighLevel publishes, not how well it performs.
Show all 24 checks
- –Has a page for this industrynot found
- –Names this industry as its only or a core marketnot found
- –Shows a named client or case study in this industrynot found
- –Lists services or features built for this industrynot found
- ✓States that it supports HIPAA compliance or offers a BAAsource
- –Publishes a case study with a stated resultnot found
- –Names its leadership or teamnot found
- –Publishes its founding yearnot found
- –Has a third-party review profile with 10 or more reviewsnot found
- –Names clientsnot found
In one line
Publishes plan prices, a free trial, cancellation methods and a HIPAA page that refers to a HIPAA module and BAA; the site has no med spa page and names no med spa client on the pages checked.
About HighLevel
HighLevel is a general business platform that combines a CRM with pipelines, unified conversations, email and SMS marketing, inbound and outbound calling, booking calendars, workflow automation, a website and funnel builder and reputation management. The site addresses agencies, marketers and small businesses and does not single out med spas.
The pricing page lists three plans with monthly and yearly prices plus an enterprise plan, all with unlimited contacts and users, and notes that usage-based charges apply to messaging, calling and some AI features. The terms describe cancelling through the account, a support ticket or a phone call, and say no refunds are given for failing to cancel properly.
Who it is for
A med spa, or the agency that serves it, that wants a general-purpose CRM and automation platform and is comfortable configuring it without aesthetics-specific features.
Pricing
- Starter3 sub-accounts · Unlimited contacts · Unlimited users · 24/7 support · All core features
- $97/mo or $970/yr
- UnlimitedEverything in Starter · Unlimited sub-accounts · Rebill phone and email (no markup) · Basic API access
- $297/mo or $2970/yr
- Agency ProEverything in Unlimited · SaaS mode · Automated sub-account creation · User/agent reporting · Advanced API access
- $497/mo or $4970/yr
- EnterpriseDedicated customer success manager and account manager · HIPAA compliance included in purchase · Premium support
- Custom
Prices as published on Oct 1, 2026. Confirm current rates with HighLevel.
Services
Key features
What it publishes and what it doesn't
On its website
- ✓ Publishes a price
- ✓ States how it charges
- ✓ States extra costs such as add-ons or ad spend
- ✓ Lists what each plan or package includes
- ✓ Publishes cancellation or return terms
- ✓ Offers a free trial, demo, audit or consultation
- ✓ States that it supports HIPAA compliance or offers a BAA
- ✓ Lists how to reach support
- ✓ States support hours
- ✓ Describes onboarding
- ✓ Has a public help center or documentation
Not found on its website
- – States setup or onboarding fees
- – States the minimum term
- – Offers month to month
- – States how you get your data out
- – Has a page for this industry
- – Names this industry as its only or a core market
- – Shows a named client or case study in this industry
- – Lists services or features built for this industry
- – Publishes a case study with a stated result
- – Names its leadership or team
- – Publishes its founding year
- – Has a third-party review profile with 10 or more reviews
- – Names clients
Sources
Every fact on this page was read on these pages on the date shown.
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