Crisalix

Browser-based 3D simulation software for plastic surgery and aesthetic consultations
2.7/5 · How we score · Worldwide (the contact page says it serves users and partners from around the world) · Last checked Oct 1, 2026

Score breakdown

13 of 24 checks passed. The score counts what Crisalix publishes, not how well it performs.

2.7/5
Pricing transparency2.0
Terms and commitment2.0
Med spa fit5.0
Proof and track record1.0
Support and onboarding3.8
Show all 24 checks
Pricing transparency · 2/5
  • –Publishes a pricenot found
  • ✓States how it chargessource
  • –States setup or onboarding feesnot found
  • –States extra costs such as add-ons or ad spendnot found
  • ✓Lists what each plan or package includessource
Terms and commitment · 2/5
  • –States the minimum termnot found
  • –Offers month to monthnot found
  • ✓Publishes cancellation or return termssource
  • ✓Offers a free trial, demo, audit or consultationsource
  • –States how you get your data outnot found
Med spa fit · 5/5
  • ✓Has a page for this industrysource
  • ✓Names this industry as its only or a core marketsource
  • ✓Shows a named client or case study in this industrysource
  • ✓Lists services or features built for this industrysource
  • ✓States that it supports HIPAA compliance or offers a BAAsource
Proof and track record · 1/5
  • ✓Publishes a case study with a stated resultsource
  • –Names its leadership or teamnot found
  • –Publishes its founding yearnot found
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 3/4
  • ✓Lists how to reach supportsource
  • ✓States support hourssource
  • –Describes onboardingnot found
  • ✓Has a public help center or documentationsource

In one line

Names its plans and what they include, and publishes terms, a HIPAA statement and customer stories, but practice pricing is by quote.

About Crisalix

Crisalix is headquartered in Lausanne, Switzerland, with development and support centers in Barcelona and Manila. Its software builds 3D reconstructions from photos or a tablet scan and simulates procedures including dermal fillers and toxin.

The plans page names Gold, Platinum and Diamond plans and lists shared features, but asks practices to request a quote. The terms say a customer who ends the agreement before the subscription period is over still owes the remainder of that period.

Who it is for

A plastic surgery or aesthetic practice that wants to show patients a 3D simulation of a procedure during in-clinic or remote consultations.

Pricing

Gold3D simulation · Smartphone and tablet scanner for 2D to 3D conversion · 3D videoconferencing · Continuous updates · 24/5 support
Quote on request
Platinum3D simulation · Smartphone and tablet scanner for 2D to 3D conversion · 3D videoconferencing · Continuous updates · 24/5 support
Quote on request
DiamondOwn branded Patient app
Quote on request
Setup fee
Not published
Extra costs
Not published
Minimum term
Not published
Cancellation
Written notice ends the agreement at any time, but terminating before the end of a subscription period leaves the remainder of that period payable within 5 business days source

Prices as published on Oct 1, 2026. Confirm current rates with Crisalix.

Services

3D and 4D simulation softwareBusiness platform with patient access, booking and surgeon finderBranded patient appMarketing resources

Key features

Works in any browser or device without dedicated hardware3D videoconferencing for remote consultationsVirtual reality appPatient and leads databaseOnline booking application

Built for med spas

3D simulation for breast, face and bodyDermal fillers and toxin simulation3D standardized before and afterBranded patient app

What it publishes and what it doesn't

On its website

  • ✓ States how it charges
  • ✓ Lists what each plan or package includes
  • ✓ Publishes cancellation or return terms
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ Has a page for this industry
  • ✓ Names this industry as its only or a core market
  • ✓ Shows a named client or case study in this industry
  • ✓ Lists services or features built for this industry
  • ✓ States that it supports HIPAA compliance or offers a BAA
  • ✓ Publishes a case study with a stated result
  • ✓ Lists how to reach support
  • ✓ States support hours
  • ✓ Has a public help center or documentation

Not found on its website

  • – Publishes a price
  • – States setup or onboarding fees
  • – States extra costs such as add-ons or ad spend
  • – States the minimum term
  • – Offers month to month
  • – States how you get your data out
  • – Names its leadership or team
  • – Publishes its founding year
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients
  • – Describes onboarding

Proof

Case study, as Crisalix states it: Plastic surgeon Sam Jejurikar says conversion rates rose from about 50–60 percent to over 85 percent (source)

Sources

Every fact on this page was read on these pages on the date shown.

  1. crisalix.com/en/customer-care/contact
  2. crisalix.com/en/about-us
  3. crisalix.com/en/doctor
  4. crisalix.com/en/prices
  5. crisalix.com/en/legal/universal-terms
  6. crisalix.com/en/business-platform
  7. crisalix.com/en/legal/hipaa-statement

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