ActiveCampaign

General email marketing, marketing automation and CRM platform with a healthcare industry page
1.9/5 · How we score · Last checked Oct 1, 2026

Score breakdown

9 of 24 checks passed. The score counts what ActiveCampaign publishes, not how well it performs.

1.9/5
Pricing transparency3.0
Terms and commitment2.0
Med spa fit1.0
Proof and track record2.0
Support and onboarding1.3
Show all 24 checks
Pricing transparency · 3/5
  • –Publishes a pricenot found
  • ✓States how it chargessource
  • –States setup or onboarding feesnot found
  • ✓States extra costs such as add-ons or ad spendsource
  • ✓Lists what each plan or package includessource
Terms and commitment · 2/5
  • –States the minimum termnot found
  • –Offers month to monthnot found
  • ✓Publishes cancellation or return termssource
  • ✓Offers a free trial, demo, audit or consultationsource
  • –States how you get your data outnot found
Med spa fit · 1/5
  • –Has a page for this industrynot found
  • –Names this industry as its only or a core marketnot found
  • –Shows a named client or case study in this industrynot found
  • –Lists services or features built for this industrynot found
  • ✓States that it supports HIPAA compliance or offers a BAAsource
Proof and track record · 2/5
  • –Publishes a case study with a stated resultnot found
  • ✓Names its leadership or teamsource
  • ✓Publishes its founding yearsource
  • –Has a third-party review profile with 10 or more reviewsnot found
  • –Names clientsnot found
Support and onboarding · 1/4
  • ✓Lists how to reach supportsource
  • –States support hoursnot found
  • –Describes onboardingnot found
  • –Has a public help center or documentationnot found

In one line

Publishes plan names and features, a free trial, a money-back guarantee and its founding year, but plan prices did not appear in the saved pricing page and the site does not mention med spas on the pages checked.

About ActiveCampaign

ActiveCampaign was founded in 2003 by Jason VandeBoom and has its headquarters in Chicago. It combines email marketing, multi-step automation, segmentation, landing pages and a CRM, with pipelines and sales engagement sold as add-ons. Its healthcare page describes automated patient communication by email and text.

Four plans are named on the pricing page, which also carries a results guarantee with money back. The site says all plans include online training and support with free onboarding and migration at various levels. On HIPAA, the healthcare page says the product can be configured to support compliant marketing for organizations that require it.

Who it is for

A med spa that mainly wants email and SMS automation with a light CRM and has staff willing to configure a general marketing tool.

Pricing

Starter1 user · Limited segmentation · 5 actions per automation
Not captured
Plus1 user · Standard segmentation · Standard CRM and ecommerce integrations · Landing pages
Not captured
Pro3 users · Advanced segmentation · Predictive and conditional content
Not captured
Enterprise5 users · Custom objects · Single sign-on · Dedicated account team
Not captured
Setup fee
Not published
Extra costs
Pipelines and sales engagement CRM features are paid add-ons source
Minimum term
Not published
Cancellation
Money-back guarantee tied to results in the first 30 days source

Prices as published on Oct 1, 2026. Confirm current rates with ActiveCampaign.

Services

Email marketingMarketing automationCRMLanding pagesSMS and WhatsApp messagingMigration services

Key features

Multi-step marketing automationSegmentationPredictive sendingSite trackingLead scoring with the Pipelines add-onAI content generation

What it publishes and what it doesn't

On its website

  • ✓ States how it charges
  • ✓ States extra costs such as add-ons or ad spend
  • ✓ Lists what each plan or package includes
  • ✓ Publishes cancellation or return terms
  • ✓ Offers a free trial, demo, audit or consultation
  • ✓ States that it supports HIPAA compliance or offers a BAA
  • ✓ Names its leadership or team
  • ✓ Publishes its founding year
  • ✓ Lists how to reach support

Not found on its website

  • – Publishes a price
  • – States setup or onboarding fees
  • – States the minimum term
  • – Offers month to month
  • – States how you get your data out
  • – Has a page for this industry
  • – Names this industry as its only or a core market
  • – Shows a named client or case study in this industry
  • – Lists services or features built for this industry
  • – Publishes a case study with a stated result
  • – Has a third-party review profile with 10 or more reviews
  • – Names clients
  • – States support hours
  • – Describes onboarding
  • – Has a public help center or documentation

Sources

Every fact on this page was read on these pages on the date shown.

  1. activecampaign.com/about
  2. activecampaign.com/pricing
  3. activecampaign.com/contact
  4. activecampaign.com/industry/healthcare

More in CRM & Lead Management