Merz Aesthetics
Score breakdown
8 of 15 checks passed. The score counts what Merz Aesthetics publishes, not how well it performs.
Show all 15 checks
- –Publishes a pricenot found
- –States how it chargesnot found
- ✓Publishes cancellation or return termssource
- –Offers a free trial, demo, audit or consultationnot found
In one line
Publishes its customer terms, a detailed return policy, leadership names and support hours, but no product prices.
About Merz Aesthetics
Merz Aesthetics says its parent company was founded in Frankfurt, Germany in 1908 and is still family-owned. The aesthetics business describes itself as solely focused on medical aesthetics customers, with a portfolio of injectables, devices and skincare, and its corporate headquarters is in Raleigh, North Carolina.
The site links its customer terms and a Return Materials Policy. Returns need prior written authorization and eligible products are credited at 90% of current wholesale acquisition cost. Training runs through the Merz Aesthetics Exchange (MAX), and a Customer Solutions phone line lists weekday hours.
Who it is for
A licensed aesthetic practice that wants injectables, a device line and skincare from one manufacturer, with a published return policy and customer service hours.
Pricing
Merz Aesthetics does not publish prices on its website.
- Setup fee
- Not published
- Extra costs
- Not published
- Minimum term
- Not published
- Cancellation
- Returns need prior written authorization; eligible products are credited at 90% of current wholesale acquisition cost, and return shipping is paid by the customer unless Merz made a shipping or quality error source
Prices as published on Oct 1, 2026. Confirm current rates with Merz Aesthetics.
Services
Built for med spas
What it publishes and what it doesn't
On its website
- ✓ Publishes cancellation or return terms
- ✓ Has a page for this industry
- ✓ Names this industry as its only or a core market
- ✓ Lists services or features built for this industry
- ✓ Names its leadership or team
- ✓ Publishes its founding year
- ✓ Lists how to reach support
- ✓ States support hours
Not found on its website
- – Publishes a price
- – States how it charges
- – Offers a free trial, demo, audit or consultation
- – Shows a named client or case study in this industry
- – Publishes a case study with a stated result
- – Has a third-party review profile with 10 or more reviews
- – Names clients
Sources
Every fact on this page was read on these pages on the date shown.
More in Injectables & Product Suppliers
Colorescience
Mineral sun protection and skincare line with a partner program for skincare practices
Evolus
Maker of the Jeuveau neurotoxin and Evolysse hyaluronic acid fillers, sold to aesthetic practices
(plated) Skin Science
Platelet-derived exosome skincare and hair serums sold through providers and online