ShapeScale for Business vs FaceTouchUp
Both columns come from each company's own website. "Not published" means we could not find it there.
 |  | |
|---|---|---|
| Score | 4.2/5 (11 of 15 checks) | 3.1/5 (15 of 24 checks) |
| What it is | 3D body scanner with body composition tracking, sold or leased to businesses | Cloud plastic surgery simulator with patient photo management and a website widget |
| Starting price | $199/mo lease, or $9,990 to buy | Not published |
| How it charges | Lease billed monthly or annually, or one-time purchase | Monthly price set per practice on a demo call; one plan with unlimited simulations and no per-patient or per-device fees |
| Setup fee | $199 one-time delivery and setup fee; leases also require a refundable $400 security deposit | None |
| Extra costs | Not published | None stated: the site says all features are included with no add-on costs |
| Minimum term | 12-month lease after a 45-day trial; none for purchase | No contract |
| Cancellation | Return within the 45-day trial for a refund, less the $199 setup fee; after the trial, purchased devices cannot be returned and lease customers owe the rest of the 12-month term | Cancel anytime with no penalties or cancellation fees |
| Free trial | Yes | Yes |
| Free demo or audit | Yes | Yes |
| Coverage | United States, with international shipping arranged on request | Worldwide (the pricing page says 30+ countries) |
| Founded | Not published | Not published |
| Support | Phone, Email, Bookable support calls, Help center | Phone, Email, WhatsApp, Text message |
| Support hours | Business hours 9:00 AM to 5:00 PM Pacific Time on business days | Not published |
| Pricing transparency | 5.0 | 3.0 |
| Terms and commitment | 5.0 | 4.0 |
| Med spa fit | 5.0 | 5.0 |
| Proof and track record | 1.0 | 1.0 |
| Support and onboarding | 5.0 | 2.5 |
The short version
ShapeScale for Business sells a 3D body scanner with cloud tracking, leased at $199/mo or bought for $9,990. FaceTouchUp is cloud software that simulates facial and body procedures on patient photos, with a simulator widget for the practice website. ShapeScale publishes its prices, setup fee, deposit and lease term; FaceTouchUp publishes no price and says the monthly cost is set on a demo call.
Pricing
ShapeScale publishes two options. The lease is $199/mo, billed annually at $2,388, and includes unlimited cloud storage, scan processing for up to 100 monthly active users and unlimited warranty. The purchase is $9,990 one time and includes cloud service for up to 250 monthly active users for the life of the device and a 2-year limited warranty. Financing is published from $339/mo on the purchase. Both options carry a $199 one-time delivery and setup fee, and a lease adds a refundable $400 security deposit.
FaceTouchUp publishes no starting price and no plans. Its site says the price depends on practice size and use case and is given on a demo call. What it does publish about cost: one plan with unlimited simulations, no per-patient fees, no per-device fees, no onboarding fees and no add-on costs.
Contract and cancellation
ShapeScale gives 45 days on either option; a return inside the trial is refunded less the $199 setup fee. After the trial a lease becomes a 12-month commitment, with the customer responsible for the full annual fee for the remainder of the term on early termination. A purchased device cannot be returned after the trial.
FaceTouchUp says it is month to month, with no contracts, and that you can cancel anytime with no penalties or cancellation fees. Its site does not state how you get your photos out when you leave, so ask both about that before you sign.
Built for med spas
FaceTouchUp sells to plastic surgery only: its site describes an AI-powered simulator used by surgeons at over 500 practices worldwide, and its pricing page counts 500+ surgeons and 30+ countries. It covers rhinoplasty, facelift, chin, lip and neck procedures, skin smoothing, body contouring and liposuction. Its features include unlimited patient simulations and unlimited cloud photo storage. It names four practices on its site, including Align Facial Plastics, and says most practices are up and running within minutes of signing up.
ShapeScale also sells to gyms, wellness centers and healthcare facilities, and its medical spa page presents 3D visual tracking for before and afters and localized body composition analysis for consultations. It names Hydro Body Sculpt, The Yard and O2 Body Fit there. Orders ship within 3-5 business days when in stock, and an account manager helps with placement. Its published support hours are 9:00 AM to 5:00 PM Pacific Time on business days; FaceTouchUp lists phone, email, WhatsApp and text message support and does not publish hours. Neither site states an integration with practice management software.
Which one to look at first
Look at ShapeScale first if you want a 3D body scanner for body contouring or weight management consults, with prices, deposit and return terms published.
Look at FaceTouchUp first if you want photo simulation on equipment you already own, no hardware or setup fee, and a month-to-month term you can leave anytime. Its price comes on a demo call.
Both publish a free trial and a demo, so you can try each. Ask both how photos or scans leave if you cancel, what HIPAA paperwork they sign, and whether they connect to your practice software. See every option in photography and imaging.
Scores count what each vendor publishes, not how well it performs. How we score.
Questions and answers
Which is cheaper, ShapeScale or FaceTouchUp?
Only ShapeScale publishes a price: a $199/mo lease or a $9,990 purchase, plus a $199 delivery and setup fee and a refundable $400 deposit on a lease. FaceTouchUp's site says the monthly price depends on practice size and use case and is given on a demo call.
Do ShapeScale and FaceTouchUp require a contract?
ShapeScale's lease becomes a 12-month commitment after the 45-day trial, and its terms leave the customer responsible for the full annual fee for the remainder of the term on early termination. FaceTouchUp says it is month to month with no contracts, and that you can cancel anytime with no penalties or cancellation fees.
Do ShapeScale and FaceTouchUp offer a free trial?
Both publish one. ShapeScale gives 45 days on the lease and on the purchase, with a refund inside the trial less the $199 setup fee. FaceTouchUp says “Start your free trial today. No credit card required.”
Are ShapeScale and FaceTouchUp HIPAA compliant?
FaceTouchUp's pricing page states HIPAA Compliant, and the pages read for this listing do not state whether it signs a business associate agreement, so ask. The ShapeScale pages read for this listing publish no HIPAA statement. Ask both what their data handling covers before you scan or photograph clients.